Service Desk Analyst - 24/7 ICT Support & Incident Response (Brisbane City)

Service Desk Analyst - 24/7 ICT Support & Incident Response (Brisbane City)

11 Sep
|
The Essential Healthcare Group
|
Brisbane City

11 Sep

The Essential Healthcare Group

Brisbane City

The Essential Healthcare Group is seeking a Service Desk Analyst in Brisbane to provide Level 1 and Level 2 ICT support within a mission-critical workplace. You will act as the first point of contact for users, ensuring timely incident resolution, service restoration, and escalation when needed.

Working within an ITIL-aligned service management framework, you will support 24x7 operations through proactive monitoring, incident management, customer engagement, and collaboration with technical

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📌 Service Desk Analyst - 24/7 ICT Support & Incident Response (Brisbane City)
🏢 The Essential Healthcare Group
📍 Brisbane City

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