## Customer Experience Officer - Brisbane AirportApply: Part time: Posted Today: JR8141## **About the Company**As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at **www.msssecurity.com.au.****About the role**MSS Security is seeking Permanent **Part Time** Customer Experience Officers to join our team at **Brisbane Airport**. In this role, you will assist passengers by providing directions and information while delivering a high standard of customer service in a busy airport environment.**Duties include but are not limited to:*** Provide a warm, professional welcome to passengers and visitors throughout the terminal* Offer clear directions and guidance to passengers to help them navigate the terminal efficiently* Maintain a high standard of customer service* Enhance the passenger experience during peak periods by proactively guiding passengers and providing clear,



helpful information to support smooth terminal flow.**Requirements:*** Full Australian working rights* Ability to undergo and pass a national security police check* Ability to undergo and pass a medical assessment (including drug and alcohol testing)* Strong customer service skills with excellent verbal and written communication* Ability to stand for extended periods, up to 12 hours* 24/7 availability required for a Part Time rotating roster (AM and PM)**Master licence – 41299**## **How to apply**MSS Security is an Equal Chance Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.We are proud to:* be certified by the Workplace Gender Equality Agency,* be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan. Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.
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📌 Customer Experience Officer - Brisbane Airport (Queensland)
🏢 Mss Security
📍 Queensland