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About Us

We create thriving places andconnectedcommunities. We plan,buildandmaintainVictoria’s transport,planningand land services. We are committed to a safe,inclusiveand high-performing workplace.

We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work.

About the role

Working closely with stakeholders across DTP, the position drives continuous improvement through the development of effective systems, streamlined processes and effective service delivery frameworks. The Business Services Manager provides strategic advice, transparent reporting and high-quality support to executives, particularly the Deputy Secretary and Office of the Deputy Secretary, while ensuring compliance with departmental requirements and corporate policies.

The role also leads stakeholder engagement, coordinates complex business initiatives and represents the Group in corporate forums, fostering strong partnerships that support organisational priorities and service excellence.

Whatwe’relooking for

You’resomeone who:

- Leads strategic planning, translating organisational priorities into clear operational plans while building capability and a shared vision for the future.
- Drives innovation and continuous improvement, embedding quality, measuring performance and encouraging new approaches that deliver better outcomes.
- Applies critical thinking and problem-solving skills, working across government and at senior levels to develop practical and sustainable solutions.
- Builds strong relationships and works collaboratively,



engaging confidently with internal and external stakeholders and creating a culture of open communication and collaboration.
- Is flexible, adaptable and outcomes-focused, responding to changing needs, removing barriers and bringing others with them to achieve meaningful results.

Qualifications and experience

You’llbring:

- List Previous experience in a business or corporate services role working with senior executives (Mandatory)
- A relevant tertiary qualification in finance, business administration or a related field would be an advantage. (Desirable)
- Understanding of budgeting and business planning or a willingness to proactively learn these skills (Desirable)

Pre-employment checks and employment conditions

Relevant pre-employment screening and reference checks will berequired.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

For further information about the role, please contact Mary Appleby, Principal Advisor at [email protected].

Redeployees

If you are a VPS redeployee, please state this in your cover letter and include your case manager’s contact details. This helps ensure your redeployment status is appropriately considered. For more information on redeployment, visit the Victorian Government policy.

If you require any adjustments to fullyparticipatein the recruitment process or need the advert or attachments in an accessible format (e.g., large print), please contact us.We'rehere to support you.

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📌 Business Services Manager (Melbourne)
🏢 State Government Of Victoria, Australia
📍 Melbourne