- Business requirements
- Functional requirements
- Non-functional and control requirements
Ability to trace regulatory obligations through to operational and system impacts;
Strong ability to interpret legislation, rules, and industry codes and identify implications
Confident in challenging gaps, inconsistencies, or illogical solutions
Able to connect dots across customer experience, risk, operations, and technology
High attention to detail without losing sight of broader strategic intent
Domain Knowledge Required
- Fraud and scam compliance domain knowledge (strongly preferred)
- Experience working with: