Job Description

Job Description

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We are looking for a reliable and customer-focused Customer Service Representative to support clients within the travel industry. This role offers a flexible schedule and is well-suited for individuals who enjoy helping others, communicating clearly, and providing high-quality service.

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You will assist customers with travel-related inquiries, support the booking process, and help ensure a smooth and positive experience for every client.

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Key Responsibilities

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- Handle customer inquiries via phone andemail
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- Assist clients with travel questions, reservations, and general support
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- Provide accurate information regarding destinations, policies, and procedures
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- Maintain qualified and courteous communication at all times
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- Follow established company processes and service standards
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- Document customer interactions as needed
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Qualifications

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- Strong verbal and written communication skills
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- Customer service experience preferred, but not required
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- Ability to work independently and manage time effectively
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- Basic computer skills and comfort using online systems
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- Attention to detail and a customer-first mindset
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- Interest in the travel industry is a plus
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What We Offer

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- Flexible scheduling options (part-time or full-time)
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- Training and ongoing support
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- Opportunities for advancement within the travel industry
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- Supportive and team-oriented work environment
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📌 Customer Service Representative - Travel Industry (Flexible Schedule) (Victoria)
🏢 Hjbtravels
📍 Victoria