11 Sep
|
Hapana
|
New South Wales
11 Sep
Hapana
New South Wales
Hapana is seeking a Scaled Customer Success Associate to manage a pooled SMB portfolio across global markets. You will own lifecycle activities from onboarding through renewals, ensuring high adoption, satisfaction, and retention.
The role emphasizes scalable, proactive engagement and collaboration with Account Executives to drive renewals and growth. You will work in a hybrid mode from our Sydney HQ, with opportunities to influence the scaled CS model and contribute to continuous improvement
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📌 Scaled SMB Customer Success Specialist (New South Wales)
🏢 Hapana
📍 New South Wales