Customer Service Leadership: NPS & Quality Excellence (City of Kingston)

11 Sep

Jobtailor

City of Kingston

11 Sep

Jobtailor

City of Kingston

Job Description

Jobtailor is seeking a National Customer Service Leader to lead, manage and support the National Customer Service team in a fast-paced corporate workplace. You will coach and manage Customer Service Managers and Customer Quality Manager, set clear roles, performance expectations and drive NPS improvement through service recovery practices.

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You will oversee resourcing, workload allocation, escalation handling, and cross-functional alignment while ensuring QMS/ISO compliance and continuous

📌 Customer Service Leadership: NPS & Quality Excellence (City of Kingston)
🏢 Jobtailor
📍 City of Kingston

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Customer Service Leadership: NPS & Quality Excellence (City of Kingston)

Customer Service Leadership: NPS & Quality Excellence (City of Kingston)

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Truck Driver Wanted (Burpengary)

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Storeperson (Sydney)

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Carpenter (Adelaide)

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Early Childhood Teacher (Wagga Wagga)

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