The Manager (HR Case Management) role requires a confident and credible leader who can:

- lead and develop a team of case management professionals
- advise senior leaders on complex people, performance, conflict and dispute matters
- develop evidence-based risk management strategies
- represent the department's interests in complex case management matters, including Queensland Industrial Relations Commission conferences
- build trusted relationships with stakeholders through a coaching and business partnering approach
- support responsive and contemporary employee relations practices
- ensure advice and decisions align with relevant legislative, industrial, regulatory and policy frameworks.

To thrive in this role,



you will bring substantial experience delivering human resources advice within a business partnering model, specialist expertise in complex performance matters, and the ability to lead a team towards broader organisational priorities.

Relevant tertiary qualifications in industrial relations, law, human resources or a related field, together with membership or certification through the Australian Human Resources Institute, will be well regarded.

Due to this role having access to sensitive data, a criminal history check will be undertaken prior to appointment to the role.

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📌 Manager (HR Case Management) (Brisbane)
🏢 Queensland Government
📍 Brisbane