Air Administrator – Air Division

Remtron is a leading provider of automation and industrial solutions, with seven branches across Australia. Our Air Division specialises in the sales, service, and support of air compressor systems across a wide range of industries.

We are seeking an organised and detail-oriented Air Administrator to provide comprehensive administrative and operational support to our air compressor service team. This role is a key point of contact between customers, technicians, and management, ensuring the smooth co-ordination of service activities from initial enquiry through to completion and invoicing.

You will play an important role in delivering high-quality service outcomes, particularly in supporting the division's preventative maintenance program, maintaining efficient workflows, and supporting continued business growth.

About the Role

As the Air Administrator, you will be responsible for preparing customer quotations, converting approved quotes into scheduled jobs with purchase orders, coordinating preventative maintenance and service scheduling, and acting as the main point of contact for the store, receipting incoming stock and parts ordered for jobs. You will also handle general office administration, phones and email, and be customer-focused, proactive, and thrive in a fast-paced service environment.

Key Responsibilities

Customer Service & Quotations

- Prepare accurate and timely quotations for air compressor repairs and service work.
- Liaise with customers to understand service requirements and provide cost estimates.
- Communicate service options, timelines, and technical recommendations.

Service Coordination & Scheduling

- Create and schedule service jobs for technicians.
- Coordinate technician workloads and prioritise work orders.
- Monitor job progress and provide regular updates to customers.




- Ensure productive workflow and minimise equipment downtime.

Store & Parts Receipting

- Act as the main point of contact for the store, receipting all incoming stock and parts ordered for jobs.
- Maintain store organisation, matching received parts to the correct job.
- Track purchase orders against jobs to ensure parts are received before scheduled service dates.
- Notify technicians and the Service Coordinator when parts arrive so jobs can be confirmed.

Records & Administration

- Maintain accurate service and equipment records.
- Update customer histories and equipment maintenance logs.
- Ensure documentation meets company and regulatory standards.
- Generate service reports as required.

About You

- Minimum 2 years' experience in a service-oriented or administrative role.
- Strong attention to detail with the ability to multitask.
- Excellent organisational and time management skills.
- Confident communicator with a professional phone manner.
- Customer-focused with a proactive, positive and team-oriented approach.
- Intermediate level proficiency in Microsoft Office applications is required.
- Must have Australian work rights to be eligible for this position.

Desirable (but not essential)

- Experience using Simpro or similar job management software.
- Exposure to warehouse and parts management
- Experience in a technical, mechanical, or industrial service environment.
- Knowledge of air compressors systems and components.
- Experience with store or stock receipting processes.

Apply: Please submit your resume and cover letter detailing your relevant experience Remtron is an equal opportunity employer committed to building a diverse and inclusive workplace.

For more information about our business, visit www.remtron.com.au

Please note: Only shortlisted candidates will be contacted. No agencies please.

📌 Air Administrator - Air Division (Albury)
🏢 Remtron
📍 Albury