Remote Job | Posted on 09/09/2026

Job Information

- Job Opening ID JOB_871_TFS
- Job Opening Status In-progress
- Date Opened 09/09/2026
- Industry IT Services
- Job Type Full time
- Work Experience 5 - 7 years
- Work Rights / VISA Citizen
- Remote Job

This is a remote position.

– Application Support Engineer

Role Overview

We are seeking an Application Support Engineer with robust exposure to OpenShift, Postgres/Oracle, and Splunk, and proven experience in incident management and problem management processes. The role involves providing Level 2 support for business applications, with opportunities to scale up to Level 3 responsibilities.

Key Responsibilities

- Provide Level 2 support for business applications, with potential to handle Level 3 tasks.

- Work independently across rotational shifts and night shifts.

- Diagnose and resolve application‑related issues, escalating complex cases when required.

- Collaborate with IT teams and vendors for system updates, patches, and enhancements.





- Assist with user onboarding, training, and documentation.

- Monitor application performance to ensure uptime and reliability.

- Manage service requests through GSN.

- Ensure data integrity, security, and compliance standards are maintained.

Required Skills & Experience

- 5 years of experience in application support, troubleshooting, and issue resolution.

- Exposure to incident management and problem management processes.

- Experience supporting applications developed on Java or Python.

- Strong knowledge of databases (Postgres SQL, Oracle), operating systems (Windows/Linux), and networking basics.

- Ability to support applications running on OpenShift and Azure technologies.

- Familiarity with ITIL processes and ticketing systems.

- Strong analytical, problem‑solving, and communication skills.

📌 Application Support Engineer (Australia)
🏢 Techforce Services
📍 Australia