Contact Officer:

Renee Osburne [email protected]

0499 746 734

Closing Date:

11.59pm AEST, Sunday 27 September 2026.

The filling of this vacancy is intended to constitute an affirmative measure under Section 33 of the Australian Public Service Commissioner's Direction 2022. This vacancy is open only to people with disability.

The opportunity we have available

Operating in a dynamic and complex setting, the Government and Business Services Branch is a trusted, client‑focused branch which enables the department to support Ministers’ Offices through fit-for-purpose services and expert advice to support ministers and the department to make informed decisions, and satisfy ministerial and parliamentary obligations. It is a respectful, inclusive and enjoyable place to work and grow.

There are several opportunities in our ministerial services, parliamentary services, and ministerial liaison and support teams.

The Ministerial Services and Cabinet Section, Parliamentary Services Section, and Ministerial Liaison and Support Section play pivotal roles in the efficient and effective management of workflow between the department and minister’s offices, supporting Parliamentary activities, and facilitating support and engagement with the offices through providing strategic advice and services. This includes managing high-priority matters, coordinating processes, clear communication, and building and maintaining strong relationships with others.

The Senior Services

Officers work closely with internal and external stakeholders to ensure timely and seamless delivery across the department and to the ministers’ offices.

The Ministerial Services team leads and is responsible for the delivery of the ministerial workflow process and provides advice to the department and agencies on ministerial business processes and documents such submissions, briefs, and correspondence. The team manages workflows via PDMS+ ensuring documented procedures are followed, and provides a daily courier service to ministers’ offices.

The Cabinet team leads and is responsible for the delivery of the department’s Cabinet business and support for Cabinet and Cabinet committee meetings, documents and procedures in accordance with Cabinet protocols via CabNet+. The team administers CabNet+ and manages the lodgement of the portfolio’s Cabinet submissions, and coordinates and lodges departmental views on non-portfolio Cabinet submissions. The team also manages the handling of classified information via secure systems including the distribution of international cables.

The Parliamentary Services team leads and is responsible for the delivery of the department’s involvement with Parliamentary processes and committees such as Question Time Briefs and Questions on Notice; manages the Tabling, Senate Estimates and Parliamentary Committee Inquires functions and oversees the management and administration of the Parliamentary Document Management System (PDMS).

The Ministerial Liaison and Support team leads and is responsible for the delivery of the department’s Departmental Liaison Office (DLO) Program and Framework and supports and facilitates engagement with the department’s Ministers’ Offices. It provides support to portfolio ministers’ offices including administering ministerial accounts, and assisting with ministerial international travel arrangements.

The Ministerial Liaison and Support team leads and is responsible for the delivery of the department’s Departmental Liaison Office (DLO) Program and Framework and supports and facilitates engagement with the department’s Ministers’ Offices. It provides support to portfolio ministers’ offices including administering ministerial accounts, and assisting with ministerial international travel arrangements.

What you will do

Senior ministerial and parliamentary officers have a key team leadership role to support the Directors and Assistant Directors to manage day-to-day operational functions of the teams. They provide high-level operational advice and support to the department including the Executive, departmental liaison officers, and ministerial offices. They exercise a degree of autonomy, judgement and initiative to manage competing priorities, support decision-making and ensure the effective delivery of business operations.

The role requires flexibility and responsiveness, including the capacity to meet demanding and often competing deadlines.

Senior Ministerial Services Officers

You will have a varied and dynamic role with the following key duties:

- manage the workflow for ministerial submissions, briefs and correspondence, in accordance with ministerial and departmental requirements
- distribute and action tasks within established work practices and identify priority and sensitive tasks for escalation including management of a roster system
- liaise and negotiate with departmental liaison officers (DLOs) on the development and application of guidance
- provide information and advice to departmental line areas to ensure a high level of understanding, quality assurance, compliance and timeliness with ministerial and departmental requirements and work practices
- contribute to the development and maintenance of associated guidelines, templates, and reporting
- assist with the review and implementation of improvements to systems and processes
- build positive relationships including DLOs and divisional/group support units/unit coordinators and ministerial services teams in other portfolios

Senior Parliamentary Services Officers You will have a varied and dynamic role with the following key duties:

- coordinate and support the delivery of parliamentary processes, including Questions on Notice, Question Time Briefs, Senate Estimates, parliamentary committee inquiries and the tabling of documents required to be presented to Parliament.
- manage the registration, allocation, tracking, version control and quality assurance of parliamentary documents and requests to ensure timely, accurate and coordinated responses across the department and portfolio agencies.
- distribute parliamentary material, sitting week products and committee correspondence, ensuring priority and sensitive matters are identified, managed appropriately and escalated when required.
- provide guidance, advice and assistance to departmental line areas, departmental liaison officers and portfolio agencies to support compliance with parliamentary procedures, departmental requirements and established work practices.
- engage and maintain effective relationships with internal and external stakeholders, including senior executives, ministerial offices, committee secretariats and portfolio agencies, to support timely delivery of parliamentary obligations.




- support section leadership by supervising staff when required, managing upwards, keeping managers and senior executives informed, and sharing knowledge to build capability across the team.
- contribute to continuous improvement by streamlining workflows, maintaining guidelines, templates and reporting, and enhancing service delivery in line with APS Values and departmental priorities.

Senior Ministerial Liaison Officers You will have a varied and dynamic role with the following key duties:

- provide operational and financial administration for ministerial offices, including managing expense accounts, processing payments, maintaining records and budget oversight, and liaising with suppliers to resolve invoicing, account, access and charging issues
- coordinate business and operational support not administered by Finance, PM&C; or parliamentary entitlements, including equipment, services, business cards, ministerial vehicles, parking permits and replacement accessories, exercising sound judgement to support continuity, compliance and value for money
- support ministerial offices and line areas to arrange ministerial international travel, including advice on requirements, templates and quotations, while coordinating processes, records and reporting to support compliance, assurance and oversight
- provide short term offsite relief for DLOs when required, ensuring continuity of operations and effective support to ministerial offices
- provide a central point of contact for ministerial office issue resolution, reporting and temporary APS staffing administration, ensuring timely support and continuity of service to ministerial offices
- develop and maintain clear guidance across key ministerial office and DLO support functions, ensuring processes are understood, consistently applied and updated to support effective service delivery

Senior PDMS Analyst You will support the administration and continuous improvement of the department’s Parliamentary Document Management System with the following key duties:

- provide high-quality and timely PDMS technical, helpdesk and system support to ministerial offices, senior executives and departmental staff to support business continuity and effective ministerial and parliamentary workflows.
- manage PDMS administration, including system documentation, user profiles, pre-production and training environments, system releases, upgrades and associated maintenance activities.
- schedule, coordinate and deliver PDMS work packages, projects and ad hoc bodies of work to agreed timeframes and quality standards, reporting progress and escalating priority or sensitive matters when required.
- develop and deliver PDMS training packages, user guides and support materials to build capability and support consistent use of PDMS across the department.
- provide clear information, advice and guidance on PDMS functionality, outages, enhancements and work practices through a range of communication channels and training forums.
- engage and maintain effective relationships with internal and external stakeholders, including departmental liaison officers, divisional/group support units, teams within the branch, the Department of Finance PDMS agency support team and other departments.
- identify, analyse and implement PDMS and business process improvements, including reviewing and developing system change requests to improve functionality, automation of workflows, user experience, compliance monitoring and service delivery.
- produce accurate PDMS reports and develop, maintain and enhance PDMS Power BI dashboards to support data-driven decision-making, assurance and compliance monitoring.
- represent the department in inter-governmental working groups and the MPS Community of Practice, contributing to whole-of-government PDMS initiatives and continuous improvement activities.
- support section leadership by supervising staff when required, managing upwards, keeping managers and senior executives informed, exercising sound judgement and sharing knowledge to build capability across the section and branch.

Inherent requirements for the role The inherent requirements for this role include demonstrated capability against the APS6 Work level standards and:

- Supporting strategic direction – Supporting shared purpose and direction by linking goals to operational tasks, clearly communicating objectives, setting team goals and anticipating impacts. Demonstrating judgment and common-sense through objective, evidence-based analysis, problem-solving, and promoting work improvements.
- Achieving results – Effectively manage resources by reviewing performance, leveraging team strengths, negotiating responsibilities, and adapting to changes. Taking responsibility for deliverables monitoring progress, adjusting plans, committing to quality, maintaining documentation, and seeking feedback where appropriate.
- Supporting productive working relationships – Building and nurturing strong stakeholder relationships by supporting and anticipating stakeholder needs, actively listening, valuing diverse perspectives and working styles, and fostering respect and inclusivity. Supporting team development, including providing timely recognition and constructive feedback.
- Displaying personal drive and integrity – Demonstrating professionalism and integrity by following APS and departmental values, providing honest advice, managing risks, and effectively representing the department. Takes responsibility to achieve goals, maintaining resilience under pressure, and committing to self-awareness and continuous personal development
- C****ommunicating with influence - Communicating clearly, verbally and in writing. Actively listening and adapting communication by understanding the audience, appropriately tailoring messages, confirming others’ views, and addressing misunderstandings promptly.

Desirable requirements Desirable requirements include experience in using relevant information management systems such as the Parliamentary Document Management System (PDMS+) and CabNet+, or the ability to quickly learn use of these systems.

Cultural capability requirement The department believes every role contributes to cultural safety and that building staff cultural capability helps us deliver better policies, programs and services for First Nations people and the broader Australian community.



Candidates will be required to demonstrate their willingness to develop their cultural capability as part of the assessment process. In making it a requirement across all roles in our department, we are taking a practical step in delivering our commitments under the Our Stories on Country Agreement and the Diversity, Equity and Inclusion Strategy 2025–28.

As an APS6 you will be expected to:

- Consider the cultural context and implications of work area outcomes.
- Engage respectfully with Aboriginal and/or Torres Strait Islander stakeholders, building trusted relationships.
- Communicate respectfully and seeks appropriate cultural input to inform decisions

What else can we offer?

We are dedicated to fostering personal and professional development, empowering individuals to set goals, acquire new skills, and cultivate unique qualities that define who they are. We believe that this not only leads to a more fulfilling and happier life but also enhances the overall quality of our work. Some of the benefits we offer include:

- Access to our study Assistance Program that provides paid leave and financial support for you to undertake courses of study that contribute to the improvements of your professional skills and knowledge relevant to our work and broader Australian Public Service.
- Through our investment in learning and development opportunities, and a positive performance culture, we provide diverse career pathways for our people to enable their mobility and adapt in a rapidly changing world.
- Improve your leadership skills, through the department’s Professional Coaching Scheme and tailored leadership opportunities for staff members.
- Flexible working opportunities, including part-time hours, home based work and job sharing.
- We offer generous leave entitlements of 20 days personal circumstances leave per year, with one month’s accrual of leave credited on commencement and 150 hours of paid annual leave (based on a full-time employee), plus a range of other miscellaneous leave options to support you.
- Join our department and embark on a journey of growth, fulfillment, and well-being. Experience personal and professional development, prioritise your health, and be part of a vibrant and positive culture that empowers individuals and drives exceptional performance.

Eligibility requirements This is an Affirmative measure vacancy – This vacancy is open only to people with disability.

For more information on Affirmative Measures - Disability, please visit - Affirmative measure for recruiting people with disability: guide for applicants.

Employment with the Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is subject to conditions prescribed within the Public Service Act 1999 including:

- - Citizenship: candidates must be an Australian citizen at the time of submitting your application.
- Health Assessment: The preferred candidate may be required to undergo a medical examination conducted by the department’s preferred medical provider.
- Security Clearance: The successful candidate must be able to obtain and/or maintain a security clearance at Baseline for ministerial and parliamentary positions and Negative Vetting 1 clearance for Cabinet positions, or the ability to obtain this level of clearance. You must be willing to disclose all relevant and required information. You must have lived in Australia, or have a checkable background, for at least the preceding five years for Baseline Vetting clearances. More information on the security clearance vetting process is available on the Australian Government Security Vetting Agency (AGSVA) website.
- Police check: The successful candidate must complete an Australian Federal Police criminal history check.
- Integrity and Performance check: The successful candidate must satisfy the requirements in an Integrity and Performance check which is completed by your most recent employer.

How to apply Applications for this opportunity close at 11.59pm AEST, Sunday 27 September 2026.

Prior to preparing your application for the department, please read our Artificial intelligence (AI) in recruitment at the department principles. The principles aim to help you use AI in a way that supports your application and maintains fairness and transparency while maintaining your integrity as a candidate. They outline what is and isn’t acceptable use of AI in APS recruitment.

In applying for this position, you are not required to address individual selection criteria. Rather, you should provide in a PDF document a statement of no more than two pages outlining your background, capabilities and experiences and how these align with the advertised role.

You should also provide a tailored CV in PDF, no more than three pages. The capabilities and behaviours required to be successful for this role are identified in the ‘inherent requirements for the role’ section.

Your application should be received through the department’s online recruitment system prior to the closing date and time to be considered.

If you experience any issues with the system please contact the recruitment team on 02 6136 8989 or via email at [email protected] to discuss an alternative way to submit your application.

Please advise the contact officer if you require adjustments during the recruitment process. We recognize and value diversity as our strength and promote a culture of inclusion to enhance our work performance and the wellbeing of our employees. We are committed to systems that are accessible, inclusive and safe for all. If you need any further information about accessibility and inclusion at our department, please contact [email protected].

Timeline and assessment A selection panel will be established to assess your suitability against the advertised role.

If a merit pool is established it will be valid for 18 months from date it first appeared in the APS Gazette.

Applications open: 11 September 2026

Applications close: 27 September 2026

Application shortlisting: 2 October 2026

Further assessments: week commencing 12 October 2026

Selection report finalised: 26 October 2026

Offers and announcements: 6 November 2026

The above is indicative only, please reach out to the contact person if you have any questions on the recruitment process or timeframes.

Your application will be assessed against the inherent requirements of the role, the Work level standards and in comparison to other candidates who applied. Once the entire applicant pool has been assessed, the panel will create a shortlist of applicants. If your application is shortlisted, you may be asked to undertake further assessment, this may include work sample testing, interviews and reference checks.

Work with us. Apply now!

📌 Senior Ministerial, Cabinet & Parliamentary Service Officers Affirmative Measures Disability (Canberra)
🏢 Australian Department of Infrastructure and Regional Development
📍 Canberra