Our client is a well-established Australian healthcare provider delivering essential in-home and community-based services to individuals and families. Due to an increased workload, they are seeking an experienced and immediately available Accounts Receivable Officer to join their team on a contract through to the end of June 2027.
This role will form part of a collaborative Accounts Receivable team, assisting with maintaining accurate customer accounts, resolving enquiries and supporting day-to-day AR operations. The position offers the prospect to work from home, with working hours of 7:30am–3:30pm.
Key Responsibilities
- Respond to a high volume of inbound calls and emails from customers and internal stakeholders regarding account enquiries
- Manage and resolve customer disputes through the organisation’s dispute resolution system
- Process credit card payments over the phone and manage direct debit form submissions
- Reconcile customer accounts and provide account statements upon request
- Set up new client accounts and process credit notes as required
- Assist with reconciliations and reporting tasks using Excel
Skills and Experience
- Previous Accounts Receivable or finance administration experience required
- Strong communication skills and confidence handling customer enquiries
- High attention to detail with the ability to reconcile accounts accurately
- Proficiency in Microsoft Office, particularly Teams and Excel
- Ability to manage competing priorities and work effectively in a team environment
- Positive, proactive attitude with a willingness to support colleagues and contribute to a collaborative team culture
- Reliable and dependable, with a suitable work-from-home set-up and the ability to work independently and remain connected with the broader team
How to Apply If this opportunity interests you, please apply now. The process will move quickly, with same-day interviews for successful candidates.