Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

Bolton Clarke is Australia's largest independent not-for-profit aged care provider, supporting thousands of residents nationally across our Residential Aged Care network. As the aged care sector continues to evolve, we are seeking an experienced Commercial Analyst to join our high-performing Commercial team and help drive workforce, financial and operational performance across one of Australia's largest residential aged care portfolios.

Reporting to the Commercial Manager, this is a highly visible role partnering with operational leaders, Finance, Funding, Payroll, Employee Relations and Workforce teams to deliver meaningful insights that influence business decisions. You'll transform complex workforce and financial data into actionable recommendations that improve productivity, optimise resource allocation, strengthen compliance and support exceptional resident outcomes.

Your responsibilities

Deliver labour forecasting, workforce reporting and commercial analysis across 87 residential aged care homes

Analyse workforce performance trends and provide recommendations to improve productivity and financial outcomes

Support annual budget and reforecast processes through workforce modelling and labour forecasting

Monitor labour performance against budgets and forecasts, identifying risks, variances and opportunities





Drive roster governance initiatives to improve compliance, workforce utilisation and cost management

Lead Direct Care Minutes (DCM) and Quarterly Financial Report (QFR) reporting requirements

Partner with operational leaders to optimise workforce performance and improve business outcomes

Review and optimise master rosters, balancing care requirements, funding, occupancy and operational efficiency

Develop workforce models and funding forecasts to support strategic decision-making

Prepare Enterprise Agreement costings and analyse workforce-related business impacts

Support continuous improvement initiatives, tools, processes and reporting frameworks

About you

You'll be a commercially minded analyst who enjoys working with stakeholders, solving complex business problems and influencing operational decision-making through data-driven insights.

You'll likely bring experience in:

Commercial analysis, workforce analytics, financial analysis or business partnering roles

Labour forecasting, budgeting, workforce planning or operational performance reporting

Presenting insights and recommendations to operational leaders and senior stakeholders

Financial modelling, forecasting and business performance analysis

Advanced Excel skills including complex formulas,



Power Query and large data set analysis

Working across multiple stakeholders to drive business outcomes and operational improvements

Highly regulated environments such as aged care, healthcare, government or large service-based organisations

Degree qualifications in Commerce, Finance, Accounting, Business Analytics or a related discipline

CPA or CA qualifications (or progression towards these) will be highly regarded

Importantly, you will mirror our values of Be Kind; Listen; Be Curious; Always Secure; and Always Together in all aspects of your work.

About this location

A new opportunity is now available to join Bolton Clarke, Home & Community Support team.

Why Work For Bolton Clarke:

Excellent work/life balance with shifts that suit your personal needs A caring team environment with strong clinical and allied health support

Career progression and development opportunities

Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free

Private health insurance and gym discounts An Employee Assistance Program for staff and family

Apply Now: Our application process takes 10 minutes to apply, please follow the below link to start your application.

Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

📌 Business Analyst (Sydney)
🏢 Bolton Clarke Group
📍 Sydney