About the Opportunity

This is more than a sales role.

We have an exciting opportunity for a commercially driven Business Development Manager to join the Total Tools & Hardware Group team and make a real impact across Northern NSW. In this highly influential role, you'll partner with our valued independent members, building trusted relationships that drive stronger business outcomes and long-term success.

As the key link between Total Tools & Hardware Group and our members, you'll work alongside store owners and teams to identify growth opportunities, influence strategic decisions, and deliver initiatives that accelerate both trade and retail sales performance.

This is an opportunity to become a true business partner, leveraging your commercial acumen, relationship-building skills and ability to influence to help independent businesses thrive in an increasingly competitive market. If you're passionate about supporting local businesses, driving sales growth and creating lasting partnerships, we'd love to hear from you.

The role offers flexibility, career growth, training, the opportunity to work in an awesome team and partner with wonderful Independent business owners for mutual success.

In this Role

- Building strong, trusted relationships with independent business owners and their teams.
- Influencing and guiding members to adopt strategies that improve sales performance and overall business success.
- Driving trade and retail sales growth through business planning, market analysis and commercial support.
- Identifying opportunities to increase market share and strengthen competitive positioning.
- Using data and insights to deliver practical recommendations and measurable outcomes.
- Supporting key merchandising, marketing and member growth initiatives.

You’re Likely a Match If You

- Have a proven track record in business development, sales or account management.




- Can build credibility quickly and develops lasting stakeholder relationships.
- Can influence, coach and challenge business owners to achieve better outcomes.
- Have strong commercial acumen and a results-driven mindset.
- Enjoy analysing performance data and turning insights into action.
- Bring experience from hardware, retail, FMCG, wholesale or a related industry.

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

?️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

? Growth opportunities: Endless learning and development opportunities

? Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

? Inclusive Culture: Bronze Employer for LGBTQ Inclusion

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

? Mental Health: Gold accreditation by Mental Health Australia

? Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Join us and be part of something bigger!

About Us

At Total Tools & Hardware Group (Part of Metcash), we’re more than just a group of hardware and tool retailers — we’re a national network helping build stronger communities.

Backed by trusted brands like Mitre 10, Total Tools, and Home Timber & Hardware, TTHG supports independently owned, joint venture, and company‑owned stores across Australia.

With a strong focus on local ownership and expert advice, we give tradies, builders, and DIYers the edge they need to tackle any job — big or small. Whether it’s trade‑quality tools from Total Tools or reliable hardware from Mitre 10 and Home Hardware, TTHG is the powerhouse behind the stores that keep Australia building.

This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this chance.

📌 Business Development Manager (Sydney)
🏢 Metcash
📍 Sydney