Job Summary

Contract type

Permanent

Location

Whittington

Hours

Full time (37.5 hours per week)

Annual salary

Starting from B1 £26,273.71 with the ability to progress to B3 £27,451.03 per annum.

The Business Support Administrator works within Business Support and supports St Giles Hospice Group and its operational governance with vital administrative tasks. The role is pivotal in ensuring and maintaining high standards of operational governance, supporting the management team in the delivery of the governance framework and board requirements.

You will provide high level administrative and coordination support to the Executive and Senior Leadership Team as they carry out their governance, compliance and audit responsibilities and further support the Business Support Manager in coordinating and managing the board assurance cycle and responsibilities.

You will be responsible for a wide range of end-to-end administrative tasks, coordinating and facilitating meetings, comprehensive minute taking, ensuring actions are completed and the coordination of assurance reports - ensuring compliance with policies, procedures and regulations.

The role will also support the CEO and Associate Director of Income Generation in the day-to-day management and administration of the legacy portfolio and pipeline.

The role will require high levels of confidentiality and professionalism and the ability to work cross organisationally at every level with significant Board and ELT interactions.

For the full please click the link below:

If you want to have an informal chat about this role, please contact Jo Lowe on 01543 432 031

Knowledge and Experience

Qualifications

Essential

· Educated to A-Level grade C or above, or equivalent qualification.

Knowledge and experience

Essential

· Experience of working with and providing high level administrative support to Senior and Executive management.

· Experience of diary management for multiple colleagues/senior management team.

· Experience in assisting with projects, tracking progress, and supporting cross-functional teams.

· Excellent working knowledge of good governance practices in an organisation.

· Familiarity with yearly committee meeting yearly cycle, meeting organisation, and robust minute taking.

· Experience of producing complex information in a straightforward and easy to understand format e.g. governance committee documentation/supplementary papers, policies, reports and presentations

· Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) and other relevant office software.

· Experience of working with staff at all levels of seniority.

Desirable





· Understanding of the requirements for managing and protecting information and the ability to maintain the confidentiality and security of data at all times.

· Experience in ensuring compliance with the legal and regulatory frameworks applicable to an organisation, such as the Health and Safety Executive, the Care Quality Commission etc.

· A good understanding of the health and social care environment

· and the roles and responsibilities within it.

· Experience/knowledge of risk management

Values

· Exhibits our hospice values and behaviours

Skills

Essential

· Excellent written and verbal communication, with the ability to interact with senior leaders and external stakeholders professionally.

· Ability to manage multiple priorities, meet deadlines, and maintain accuracy under pressure.

· A meticulous approach to handling tasks and managing complex diaries and documents.

· Experience in handling sensitive information with the highest level of confidentiality and professionalism.

· Ability to prioritise schedules, highlight potential clashes or concerns, and forward plan meetings and documentation for SLT.

· Ability to work on own initiative, working under minimum supervision and at pace.

· Ability to make decisions on difficult and contentious issues where they may be several courses of action, knowing when to escalate.

· Ability to inspire confidence of colleagues, particularly senior

· management.

· Effective organiser, planning ahead to meet deadlines for report

· production and meetings.

· Attention to detail and accuracy

· Problem-solving and analytical skills

Personal Attributes

· Empathetic

· Team player

· Able to work under pressure

· Collaborative

· Ambassador for St Giles Hospice

Other requirements

· Valid driving licence

· Eligibility to work in the UK

· Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

What we offer

Benefits

- Up to 33 days holiday plus bank holidays (Pro-rata for part time employees)
- Group pension scheme, matching contributions of up to 8%
- Life assurance scheme, up to the state pension age
- Enhanced maternity and paternity benefits
- Enhanced sick pay, rising with service
- Access to blue light and charity worker discounts




- Free Parking

Health & Wellbeing

- The Hub Wellness Support
- Eligibility for flu vaccine
- Employee Assistance Programme
- Access to Mental Health First Aiders
- Cycle to work scheme

Career development

All staff complete a comprehensive induction programme which includes statutory and mandatory e-learning as well as training that is tailored to the individual’s need. All staff and volunteers should also attend an induction day.

Regular training and personal development opportunities, with internal career progression being a focal point of team growth

Just so you know

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit https://www.stgileshospice.com/privacy-policy/

Should you require any further information, please email: [email protected]

Declaration

1) I confirm that the above information is complete and correct and that any untrue or misleading information will give St Giles Hospice the right to terminate any contract of employment offered.

- I agree that St Giles Hospice may reserve the right to require me to undergo a medical examination. In addition, I agree that this information may be retained in my personal file during my employment and for six years thereafter and understand that information will be processed in accordance with the Data Protection Act (2018).
- I agree that should I be successful in this application, an application will be made to the Disclosure & Barring Service/Criminal Justice Information Service (Scotland) for Disclosure. I understand that should the disclosure not be to the satisfaction of the hospice any offer of employment may be withdrawn or my employment terminated.

We make every subject of a DBS check aware of the existence of the Code of Practice and make a copy available on request

Prospective employees will be advised that a criminal record will not automatically exclude them from being appointed.

Information provided by you on this form will be filed for six months and then destroyed if you are not successful.

📌 Business Support Administrator (Australia)
🏢 St Giles Hospice | ??
📍 Australia