MobReady are a socially inclusive, Supply Nation certified, Aboriginal owned Group Training Organisation with a commitment to connecting our Mob with a sustainable career through trainee & apprentice opportunities across NSW & ACT. As an Aboriginal organisation, we understand the importance of providing mentoring & support as you kickstart your new journey.

The Role:

Identified Call Centre Manager

We're actively looking for Mob wanting to join a leading corporate in their brand new Mob-specific call centre!

You'll lead the implementation of a brand new team, while working closely with the existing call centres.

Responsibilities include:

Hiring, training and leading a team of 15

Ongoing coaching and mentoring of team

Providing cultural guidance and advice to the broader team

Support with RAP deliverables

Hybrid Opportunity based in either Olympic Park or Gosford

6-week rotating roster

Criteria:





Aboriginal or Torres Strait Islander (Confirmation required)

Pass a Police check

Management experience in a similar setting or retail, customer service or corporate setting

Full availability

Benefits Include:

$80-$100K Salary

Shift Allowances

Performance Incentive Plan

Up to 50% off brand products including Hire cars, travel, resorts etc

Extensive training

Hybrid working

This is a targeted position under the anti-Discrimination Act 1977 persons of Aboriginal and Torres Strait Islander descent are encouraged to apply and preference for the role. If this sounds like you, APPLY NOW! Please reach out to us for a yarn. Justin Biles

General Manager

M: 0435 857

E: ***@mobready.com.au

📌 Call Centre Team Leader (Sydney Olympic Park)
🏢 Mobready
📍 Sydney Olympic Park