Casual Front of House and Cafe Team Member

Pride Gym Underwood | Approx. 10 - 15 hours per week

We are looking for a reliable, energetic and confident casual front of house team member to join our team.

This is a hand on role that combines FOH customer service, gym reception, cafe duties, cleaning and maintenence.

You will often be working independently, so we are looking for someone who is responsible, proactive and comfortable taking ownership of their shift. No two shifts will necessarily look the same, and we need someone who is happy to jump between helping a member, making a coffee, cleaning the bathrooms or maintaining our recovery area.

About the role

You'll be responsible for helping Pride Gym running smoothly and ensuring our members and guests have a great experience from the moment they walk through the door.

Your duties will include

Front of House & Customer Service

- Greeting members and guests with friendly, positive attitude
- Answering member questions and assisting with general enquiries
- Signing up new members and processing memberships
- Giving prospective members tours of the gym
- Helping members with general gym enquiries and day-to-day requests
- Creating a welcoming and professional FOH environment
- Stocking fridges and maintaining presentation of the reception/cafe area

Café

- Making coffees, shakes and other drinks
- Taking payments and handling basic POS duties
- Keeping the café and fridges clean, stocked and organised

Gym & Facility Cleaning

- Vacuuming and mopping gym floors
- Cleaning and maintaining bathrooms, toilets and showers
- Dusting and wiping down surfaces and equipment
- Cleaning reception areas, benches and fridges




- Keeping the gym floor and front-of-house areas presentable
- General cleaning and maintenance tasks as required

Recovery Area

- Maintaining the cleanliness and presentation of the recovery area
- Cleaning and maintaining the pools
- Emptying and refilling pools as required
- Wiping down surfaces and equipment
- Ensuring the recovery area is clean, organised and ready for members

What we’re looking for We’re looking for someone who is:

- Reliable and punctual
- Friendly, approachable and confident speaking with people
- Comfortable working independently and being the only staff member on site
- Proactive you don’t need to be constantly told what needs doing
- Comfortable interacting with customers and potential members
- Confident learning and using POS and membership systems
- Comfortable making coffees, smoothies and other café items
- Happy to get stuck into cleaning and physical tasks
- Well presented and takes pride in their work
- Organised and able to manage multiple tasks during a shift
- Positive, energetic and genuinely enjoys working around people
- Comfortable working in a gym environment

Gym, café, hospitality, reception or customer service experience is highly regarded, but attitude and reliability are just as key.

Hours

Approximately 15 hours per week, primarily Monday–Friday.

Shifts will generally fall within:

Monday–Friday:





5:00am–10:00am

2:00pm–7:00pm

Occasional Saturday shifts:

7:00am–2:00pm The successful applicant will need to have availability across these time periods, particularly early mornings.

Why work at Pride Gym?

Pride Gym is a premium training and recovery facility focused on creating a great experience for our members.

You’ll be joining a small team where your work genuinely makes a difference. This is a role for someone who enjoys being hands-on, meeting people, keeping things organised and taking pride in the environment they work in.

As part of the Pride Gym team, you’ll also enjoy:

● Complimentary gym and recovery membership

● Regular team events and team-building activities

● Discounted supplements

● Staff discounts on food and café items

● Opportunities to train and develop your customer service, café and gym operations skills

● A supportive, energetic team environment

● Flexible casual work that fits around study, other work or personal commitments

● The opportunity to work in a premium gym and recovery facility while being part of a growing local business

If you’re someone who can walk into a shift, see what needs to be done and simply get stuck in, we’d love to hear from you.

Apply

Please send through your resume and a short introduction telling us a little about yourself, your previous experience and your availability.

We’re looking for someone who can become a reliable and valued part of the Pride Gym team.

Pay: From $32.18 per hour

Expected hours: 10.0 – 15.0 per week

Benefits

- Employee discount
- Gym membership

Work Location: In person

📌 Casual Front of House & Cafe Team Member (Underwood)
🏢 Pride Gym Australia
📍 Underwood