Maths Words Not Squiggles | Rozelle or Willoughby Position Available

Are you someone who genuinely enjoys helping people, thrives in a fast-paced environment, and loves keeping things organised?

Maths Words Not Squiggles (MWNS) is looking for a warm, confident and highly organised Centre Administrator & Enrolment Consultant to join our growing team.

This is much more than an administration role. You will be the friendly face and voice of our centres, helping families begin their tutoring journey, supporting our existing parents, coordinating tutors, and ensuring our centres run smoothly every day.

You’ll be speaking with parents, students and tutors throughout the day, so we’re looking for someone who loves building relationships and creating positive experiences.

Positions are available in Rozelle and Willoughby.

About the Role

As our Centre Administrator & Enrolment Consultant, you’ll play an important role in ensuring every family receives exceptional service from their very first enquiry through to their ongoing experience with MWNS.

Your responsibilities will include

Enrolments & Customer Service

- Speaking with prospective parents and guiding them through our enrolment process
- Confidently converting enquiries into enrolments through consultative conversations
- Welcoming new families and ensuring they have an outstanding first experience
- Building strong relationships with parents, students and tutors
- Managing phone, email and in-person enquiries

Parent Support

- Responding to day-to-day parent requests
- Managing lesson reschedules and make-up lessons
- Processing withdrawals and enrolment changes
- Assisting with attendance and timetable enquiries
- Providing exceptional customer service while finding practical solutions

Administration

- Managing student records and internal systems
- Timetabling students and tutors
- Processing invoices and payments
- Maintaining accurate records
- General administration duties to support the centres

Centre Coordination

- Coordinating tutors and ensuring lessons run smoothly




- Assisting with tutor onboarding, uniforms and resources
- Helping ensure tutors arrive on time and are well prepared
- Printing, laminating and preparing teaching resources
- Keeping the centre organised, professional and welcoming

About You

We’re looking for someone who is:

- Friendly, positive and approachable
- A confident communicator with excellent phone and face-to-face communication skills
- Comfortable speaking with parents and helping them make decisions
- Highly organised with strong attention to detail
- Able to prioritise multiple tasks in a busy environment
- Customer-service focused and genuinely enjoys helping people
- Proactive and able to work independently
- A solid team player who enjoys supporting others
- Professional, reliable and takes pride in their work

Previous experience in administration, customer service, education, retail, hospitality or sales is highly regarded.

Bonus Opportunity

If you have experience tutoring Mathematics and/or English, there is also the opportunity to combine this role with teaching and work in a hybrid Administration & Tutor position.

Working Hours

Typical hours include:

- Monday–Thursday: 12:00pm–8:00pm
- Friday: 12:00pm–7:00pm
- Saturday: 8:30am–3:30pm

Flexibility is available and hours may vary depending on the successful applicant.

About Maths Words Not Squiggles

Maths Words Not Squiggles is a growing tutoring company with eight centres across NSW. We support students from Kindergarten to Year 12 in Mathematics and English through engaging, personalised lessons that build both confidence and academic success. Our culture is welcoming, supportive and cooperative. We believe every interaction matters - from a parent’s first phone call to a student’s final lesson - and we’re passionate about creating an environment where students, families and staff genuinely enjoy being.

If you’re looking for a role where no two days are the same and where you can make a real difference in the lives of students and families, we’d love to hear from you.

Apply today and become part of the MWNS team.

📌 Centre Administrator & Enrolment Consultant (Willoughby)
🏢 Maths not Squiggles
📍 Willoughby