About the role

This is a diverse and rewarding role that combines customer service, reception, office coordination and administration. As the first point of contact for our clients, you will play a vital role in creating a positive client experience while providing administrative and operational support to our legal and conveyancing teams.

Key responsibilities

- Welcoming clients and visitors to the office
- Answering and directing incoming telephone calls and enquiries
- Scheduling appointments and coordinating meeting rooms
- Assisting with client communication, follow-ups and document collection
- Opening, maintaining and archiving client files
- Managing incoming and outgoing correspondence and document filing
- Recording and following up prospective client enquiries in Actionstep
- Supporting lawyers and conveyancers with administrative tasks and workflow coordination
- Maintaining office supplies, equipment and presentation standards
- Assisting with general office administration and compliance processes

About you

- Previous experience in a reception, administration, customer service or office support role
- Excellent communication and interpersonal skills
- A professional and friendly manner when dealing with clients and colleagues
- Strong organisational skills and the ability to manage competing priorities




- Exceptional attention to detail and accuracy
- Confidence using Microsoft Office and business software systems
- The ability to work independently while remaining a collaborative team member
- A positive attitude, willingness to learn and commitment to delivering exceptional client service
- Previous experience within a legal, professional services, conveyancing, real estate, accounting, financial services or healthcare environment will be highly regarded but is not essential

About us Boylan Lawyers has proudly served South Australian communities for more than 140 years. We help individuals and families navigate some of life's most important decisions and challenges through our services in Estate Planning, Estate Administration and Disputed Estates, Family Law and Conveyancing. We are committed to delivering exceptional client service and building lasting relationships with the communities we serve.

Benefits

- A supportive and collaborative team setting
- Ongoing training and career development opportunities
- An established and respected South Australian firm with over 140 years of history
- Opportunities to build your skills and develop your career
- The chance to make a genuine difference to clients during important moments in their lives

📌 Client Services Officer (Port Pirie)
🏢 Boylan Lawyers
📍 Port Pirie