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Join a critical transformation that will shape the future performance and sustainability of Care at Home services.

- Drive commercial performance and business improvement: Lead initiatives that improve financial outcomes, operational efficiency, workforce utilisation and service performance across a growing national healthcare business.
- 12-month fixed-term opportunity based in Brisbane: Partner closely with Finance, Operations and Executive leaders while playing a key role in delivering strategic priorities and transformation initiatives.
- Influence decision-making at a senior level: Provide commercial insights, performance analysis and recommendations that support sustainable growth and organisational success.
- Join Australia's largest not-for-profit health and aged care provider: Be part of a purpose-driven organisation committed to innovation, excellence and delivering better care for our communities.

St Vincent's Care at Home At St Vincent's Health Australia, we're transforming the way healthcare services are delivered through our innovative Care at Home portfolio.

As demand for home-based and virtual healthcare continues to grow, Care at Home is playing an increasingly important role in delivering high-quality, person-centred services that improve outcomes, increase accessibility and support healthcare sustainability.

Our services combine clinical excellence, operational innovation, technology-enabled care and multidisciplinary collaboration to:

- Deliver exceptional care closer to where people live.
- Improve patient, client and resident outcomes through innovative service models.
- Support workforce sustainability and operational excellence.
- Create scalable models that meet growing healthcare demand.
- Drive continuous improvement across healthcare delivery.

This is an exciting period of growth and transformation for Care at Home, creating a unique opportunity for a commercially minded leader to influence how performance is measured, managed and improved across the business.

About the Opportunity

We are seeking an experienced Commercial Performance Lead to join our Care at Home team on a 12-month fixed-term contract.

Reporting to the Chief Financial Officer, Care at Home, this role will be responsible for driving commercial performance, operational improvement and decision support across the business.

Working at the intersection of Finance, Operations, Workforce and Performance, you will help leaders better understand business performance, identify opportunities for improvement and implement initiatives that enhance service delivery, financial sustainability and operational effectiveness.

This is far more than a reporting role. We are seeking someone who enjoys understanding how businesses operate, identifying root causes of performance challenges and partnering with stakeholders to deliver practical solutions that create measurable outcomes.

The successful candidate will work closely with senior leaders across Finance, Operations and Care at Home services to improve visibility of business performance, strengthen decision-making capability and support the delivery of strategic priorities.

Key Responsibilities

Commercial Performance & Business Insights

- Provide commercial analysis and performance insights across financial, operational and workforce metrics.
- Identify trends, risks, opportunities and emerging issues impacting business performance.
- Develop performance dashboards, reporting frameworks and executive insights.
- Support budgeting,



forecasting and financial planning processes.
- Translate complex data into actionable recommendations for operational leaders.
- Deliver meaningful analysis that supports informed decision-making.

Performance Improvement & Optimisation

- Identify and lead initiatives that improve revenue performance, productivity and operational efficiency.
- Partner with stakeholders to develop and implement improvement plans.
- Track performance outcomes and benefits realisation.
- Support continuous improvement initiatives across the Care at Home portfolio.
- Establish performance measures and monitoring frameworks.
- Drive accountability for improvement outcomes.

Workforce & Operational Performance

- Analyse workforce utilisation, staffing models and workforce performance indicators.
- Identify workforce risks, productivity opportunities and capacity challenges.
- Support workforce planning and resource optimisation activities.
- Provide insights to support sustainable workforce and service delivery models.
- Partner with operational leaders to improve performance while maintaining service quality.

Strategic Projects & Transformation

- Lead commercial workstreams within transformation and improvement programs.
- Develop business cases and investment evaluations.
- Support implementation of new systems, processes and operating models.
- Ensure strategic initiatives deliver intended financial and operational outcomes.
- Contribute to the ongoing evolution of Care at Home services.

Stakeholder Engagement & Business Partnering

- Build trusted relationships with operational, finance and executive stakeholders.
- Act as a strategic advisor on business performance and improvement opportunities.
- Present analysis, recommendations and performance updates to senior leaders.
- Influence decision-making through insight-led conversations.
- Foster a culture of accountability, commercial awareness and continuous improvement.

About You You are a commercially astute and analytically strong professional who enjoys solving business problems and driving performance improvement.

You bring a blend of financial, operational and strategic capability and are comfortable working across functions to understand challenges, influence stakeholders and deliver sustainable outcomes.

You thrive in environments where you can move beyond reporting to identify opportunities, drive change and create measurable business impact.

You Will Bring

- Tertiary qualifications in Commerce, Finance, Business, Economics, Analytics or a related discipline.
- Demonstrated at least 5 years experience in commercial performance, business partnering, operational finance, business improvement or consulting roles.
- Solid financial and commercial acumen.
- Exceptional analytical and problem-solving capability.
- Experience developing performance reporting, dashboards and business insights.
- Experience identifying and implementing operational and financial improvement initiatives.
- Strong stakeholder engagement and relationship management skills.
- Experience working with senior leaders and influencing decision-making.
- Advanced Excel and data analysis capability.




- Strong project management and change management experience.
- The ability to translate complex information into practical recommendations and actions.
- A continuous improvement mindset and passion for delivering results.

Highly Regarded

- Experience within healthcare, aged care, community services or other complex service environments.
- Experience supporting business transformation programs.
- Exposure to workforce planning, workforce optimisation or service design initiatives.
- Experience developing business cases and commercial evaluations.
- Experience working with Microsoft Dynamics 365, Power BI or enterprise reporting platforms.
- Knowledge of healthcare funding and operational models.

Why Join St Vincent's Health Australia? At St Vincent's, our people are at the heart of everything we do. When you join us, you'll become part of Australia's largest not-for-profit health and aged care provider committed to delivering compassionate care and creating healthier communities.

- Shape business performance: Influence key decisions and drive meaningful improvement across a growing healthcare portfolio.
- Lead impactful work: Deliver initiatives that improve financial sustainability, operational performance and service outcomes.
- Partner with senior leaders: Work closely with executives and operational leaders across Care at Home.
- Be part of transformation: Contribute to major strategic initiatives shaping the future of home-based healthcare.
- Career growth and development: Access opportunities across Australia's largest not-for-profit health and aged care network.
- Salary packaging: Increase your take-home pay through generous not-for-profit salary packaging benefits.
- Health and wellbeing: Access wellbeing initiatives, employee discounts and Employee Assistance Program support.
- Purpose-driven culture: Join an organisation grounded in Compassion, Integrity, Excellence and Justice.
- Flexible working arrangements: Hybrid working options available following onboarding and establishment in the role.

Make a Lasting Impact This is more than a commercial role. It is an opportunity to help shape the future performance, sustainability and growth of one of Australia's most innovative healthcare service portfolios.

If you are passionate about combining commercial insight, operational improvement and strategic influence to drive meaningful outcomes, we would love to hear from you.

Apply Now.

Applications may close prior to the advertised closing date.

Important Information

Employment is subject to satisfactory pre-employment checks, including reference checks, right-to-work verification and relevant criminal history screening. Other pre-employment requirements may also apply.

St Vincent's Health Australia celebrates diversity and is committed to creating an inclusive workplace where everyone feels respected, valued and empowered to thrive.

Closing Date:

13 September 2026 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct

📌 Commercial Performance Lead (Brisbane)
🏢 Svha Application
📍 Brisbane