About us

MMRC Pty Ltd is a dynamic and customer-focused organisation committed to delivering exceptional service to our clients. We pride ourselves on maintaining strong relationships with our customers and providing reliable support across all aspects of our business. Our team is dedicated to excellence, and we foster a collaborative environment where every member contributes to our success.

About the role

We are seeking a Customer Service professional to join our team at MMRC Pty Ltd on a part-time basis - 3 days per week. This role is located in Mitcham, VIC 3132.

As Customer

Service, you will play a vital role in maintaining positive relationships with our clients and supporting our sales administration functions. You will be a critical point of contact for customer enquiries, handling communications professionally and ensuring that every interaction reflects our commitment to quality service. This position is essential in helping us deliver seamless customer experiences and supporting our broader business objectives.

What you'll be doing

- Responding to customer enquiries via phone, email, and other communication channels in a timely and professional manner
- Processing customer orders and managing administrative tasks related to sales transactions
- Maintaining accurate customer records and updating databases with relevant information
- Assisting with client onboarding and providing information about our products and services
- Coordinating with internal teams to resolve customer issues and ensure satisfactory outcomes
- Supporting sales administration activities, including quote preparation and documentation




- Handling customer complaints with professionalism and working towards appropriate resolutions
- Contributing to a positive customer experience through clear communication and attention to detail

What we're looking for

- Proven experience in a customer service or client administration role, preferably within a sales setting
- Excellent communication skills, both written and verbal, with the ability to interact professionally with clients and colleagues
- Strong organisational skills and the ability to manage multiple tasks efficiently
- Proficiency with Microsoft Office and relevant business software applications
- Attention to detail and commitment to maintaining accurate records
- Problem-solving abilities and a customer-focused mindset
- Ability to work independently and as part of a collaborative team
- Professional telephone etiquette and active listening skills
- Flexibility and adaptability in a rapid-paced environment

What we offer At MMRC Pty Ltd, we value our team members and offer a supportive work environment where you can thrive. As a part-time employee, you will enjoy flexibility in your work arrangements whilst contributing to a professional and collaborative team. We offer competitive remuneration commensurate with experience, and we are committed to supporting the wellbeing and professional development of our staff. We encourage a positive workplace culture where your contributions are recognised and valued.

Apply now

If you are a customer service-focused professional seeking a part-time opportunity with a reputable organisation, we would like to hear from you. Please submit your application, including a cover letter and resume, to be considered for this exciting opportunity.

📌 Customer Service (Mitcham)
🏢 MMRC
📍 Mitcham