Key Responsibilities

- Greet and assist patients in a warm and professional manner

- Manage appointment scheduling and recalls using practice management software

- Answer phone calls and respond to patient enquiries efficiently

- Process payments, issue receipts, and manage accounts

- Handle patient records with confidentiality and accuracy

- Coordinate with dentists and clinical staff to maintain an efficient workflow

- Manage emails, correspondence, and general administrative tasks

- Maintain a clean, organised, and welcoming reception area

Skills & Experience

- Previous experience in a dental or medical reception role (preferred)

- Strong communication and interpersonal skills

- Excellent organisational and time-management abilities





- Ability to multitask in a fast-paced environment

- High attention to detail and accuracy

- Experience with dental software is an advantage

- Professional presentation and a patient-focused attitude

Personal Attributes

- Friendly, approachable, and compassionate

- Reliable and punctual

- Team-oriented with a positive attitude

- Ability to remain calm under pressure

What We Offer

- Supportive and friendly team environment

- Ongoing training and development opportunities

- Contemporary and well-equipped practice

- Opportunity to grow within the role

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