G Squared is on the hunt for a strategic client lead responsible for championing the integrated delivery of digital marketing strategies, and elevating the client servicing experience across the agency.

As a Digital Account Manager, you will:

- Oversee the day to day delivery of multi-service clients
- Act as the key point of contact for your clients
- Facilitate and attend WIP meetings with clients both virtually and in person
- Regularly update clients on performance and scope of work
- Work with our internal teams to facilitate consultative responses and recommendations
- Oversee strategic alignment and ensure digital activity is in pursuit of each client’s relevant marketing objectives
- Develop a robust understanding of our client’s business, audience, competitors and industry
- Clearly identify marketing objectives and work with our broader team to develop relevant recommendations that drive real business results
- Own the development, execution and review of integrated client reporting forums and deliverables, including WIP meetings, strategy reviews, and other agreed reporting milestones
- Proactively identify opportunities for growth across existing clients
- Champion agency standards for best-in-class client servicing experience
- Identify and implement process initiatives to enhance client servicing experience
- Identify and encourage opportunities for cross-functional collaboration and integration across services
- Demonstrate strategic leadership in both client forums and internal settings
- Lead and facilitate client onboarding and workshops as required
- Contribute to new business opportunities and proposals as required
- Contribute to agency thought leadership by actively sharing trends, insights and client success stories

What we are looking for





- Bachelor's degree or higher tertiary education
- Experience in a similar role, agency-side
- Excellent communication skills, both oral and written
- Highly organised with an acute attention to detail
- Sound understanding of digital marketing channels and platforms, including paid media, SEO, web, creative, email, and understands the impact traditional channels have on overall marketing performance
- GA4 and analytics proficiency
- Strong teamwork and collaboration skills
- Proven ability to build rapport and develop strong relationships
- Microsoft Suite (namely Powerpoint, Excel, Teams) proficiency (bonus)
- Ability to manage conflicting priorities and work to deadlines
- Commercial acumen

Why G Squared?

G Squared is a performance-focused digital agency headquartered in Chippendale, Sydney. We're an award-winning team that works with some of Australia's leading direct-to-consumer brands across a huge range of industries. Our service pillars — Paid Media, SEO, CRO, Data, Strategy, Web and Creative — work together, not in silos, so your strategies are always integrated and your impact is always amplified.

Perks:

- Hybrid working
- Purpose-built office in Chippendale with breakout zones and collaboration spaces
- Comprehensive training through our partnership with Sydney University
- Paid parental leave + holiday bonus
- Regular team events with a genuinely fun crew

Awards:

- Winner – Best SEO Campaign, APAC Search Awards
- Finalist – Specialist Agency of the Year, Mumbrella Awards 2022
- Finalist – Marketing Agency of the Year, AMI Awards 2022
- Finalist – Independent & Digital Agency of the Year, AdNews Awards 2021

G Squared is committed to being a diverse and inclusive workspace. We encourage people of all backgrounds to apply.

📌 Digital Account Manager (Sydney)
🏢 G Squared
📍 Sydney