Job Description

BeHome | Surfers Paradise, Gold Coast
n Full-time | In office
n $70,000–$85,000 + super + performance bonus

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About BeHome

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BeHome provides long-term accommodation for international students, workers and newcomers on the Gold Coast. We operate two properties in Surfers Paradise and focus on creating a welcoming, practical and well-connected living experience for our residents.

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We are looking for a confident and highly organised Local Partnerships & Occupancy Manager to develop relationships with businesses, employers, education providers and community organisations across the Gold Coast.

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This is not a social media position or a high-pressure cold-calling role. It is a relationship-focused position designed to build a solid local partnership network and convert those partnerships into measurable occupancy growth.

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The Role

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Based on-site at one of our Surfers Paradise properties, you will build and manage BeHome's local partnership database and pipeline.

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Your territory will cover Southport to Burleigh Heads, with a strong focus on businesses and organisations located along the tram corridor.

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During the warmer months, your focus will be on building the partnership network, creating offers and developing a strong pipeline. During winter, the priority will shift towards converting those relationships into referrals, inspections and move-ins.

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Key Partnership Areas

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You will develop partnerships across three main categories:

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Employers and jobs: Hotels, hospitality businesses, labour-hire companies, cleaning companies, event operators and other employers.

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Discounts and experiences: Surf schools, gyms, tours, bars, local attractions and essential services.

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Referral partners: English colleges, education agents,



student services and organisations supporting international students and newcomers.

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Key Responsibilities

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Build and maintain an accurate partnerships database in HubSpot.

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Research suitable businesses and organisations across the Gold Coast.

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Identify decision-makers and the best communication channels.

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Conduct consistent outreach through calls, emails, WhatsApp, walk-ins and face-to-face visits.

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Book, prepare for and attend partnership meetings.

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Develop partnership offers, including staff accommodation, referral arrangements and resident benefits.

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Negotiate practical, mutually beneficial partnership agreements.

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Convert prospective partners into active and recurring referral sources.

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Coordinate partner activations using posters, referral codes, welcome-pack materials and other resources.

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Track every contact, meeting, follow-up and next step in the CRM.

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Track partner-generated leads, inspections and move-ins.

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Coordinate with hostel operations to provide a smooth experience for partners and residents.

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Report weekly on pipeline activity, partner performance and occupancy impact.

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Continuously improve outreach scripts, offers and follow-up processes.

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What Success Looks Like

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Building the Pipeline

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A clean, accurate and usable database of qualified local partners.

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Consistent outreach activity and follow-up.

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Strong relationships with decision-makers.

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A growing number of meetings and active partnership opportunities.

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Clear systems for tracking conversations, agreements and referrals.

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Converting Partnerships into Occupancy

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Active partners regularly referring suitable residents.

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Employer partners contacting BeHome when their employees need accommodation.

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Schools and education agents sending qualified enquiries.

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Partner-generated inspections and move-ins.

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Measurable improvement in winter occupancy attributable to partnerships.

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About You

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You are a confident local relationship builder who is comfortable walking into businesses, introducing yourself and speaking with decision-makers.

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You will also be:

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Highly organised and consistent with follow-ups.

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Comfortable creating systems and maintaining accurate CRM data.

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Confident communicating by phone, email, WhatsApp and face-to-face.

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Able to negotiate practical, win-win agreements.

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Proactive, reliable and comfortable working independently.

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Friendly, professional and culturally aware.

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Focused on measurable results without using aggressive sales tactics.

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Experience in partnerships, business development, hospitality sales, tourism, education, student accommodation, recruitment or community engagement will be highly regarded.

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Knowledge of the Gold Coast business community, particularly between Southport and Burleigh Heads, would be an advantage.

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Compensation

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Base salary of $70,000–$85,000 + super, depending on experience.

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Performance bonus linked to verified partner-sourced move-ins and agreed winter occupancy targets.

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Full-time, on-site position.

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Work across BeHome's two Surfers Paradise properties and the Southport-to-Burleigh partnership territory.

📌 Local Partnerships & Occupancy Manager (City of Gold Coast)
🏢 Behome
📍 City of Gold Coast