Medic Cloud | Deer Park, Melbourne | Full Time

Medic Cloud is growing, and we’re looking for an experienced Field Service Engineer to join our Diagnostic Imaging team.

This is a hands-on technical role primarily supporting X-ray and Digital Radiography (DR) systems across our growing customer base throughout Victoria and Australia.

The RoleYou’ll be involved in:

- Installation and commissioning of X-ray and diagnostic imaging systems
- Preventative maintenance, servicing and repairs
- Electrical, electronic and mechanical fault finding
- Troubleshooting X-ray generators, DR detectors and acquisition systems
- Diagnosing computer, software and network-related faults
- Providing onsite and remote technical support
- Regional, rural and interstate travel when required

Modern X-ray systems are heavily computer and network based, so strong IT troubleshooting skills are essential. You should be comfortable fault finding across Windows PCs, software, hardware, TCP/IP networks and connected imaging equipment.

What We’re Looking ForPrevious experience with X-ray or diagnostic imaging equipment is strongly preferred.

Experience with DRGEM, CPI, Sedecal, Fujifilm, Stephanix or similar X-ray systems will be highly regarded.

Additional experience with Dental imaging, DXA/Bone Densitometry, Ultrasound, DICOM or PACS would also be advantageous.

We’re looking for someone with:

- Solid electrical/electronic fault-finding skills
- Strong computer, IT and networking troubleshooting skills




- A practical and methodical approach to diagnosing faults
- Excellent attention to detail
- Good communication and customer service skills
- A current Australian driver’s licence
- Willingness to undertake regional and interstate travel

Radiation LicensingApplicants should ideally hold, or have previously held, a Victorian Radiation Use Licence applicable to diagnostic X-ray equipment. Candidates with an expired licence, or those who have completed a recognised Radiation Safety Certificate or relevant training, are also encouraged to apply. Medic Cloud can assist suitable candidates with the licensing process where required.

Why Medic Cloud?You’ll work across a broad range of diagnostic imaging technologies rather than being limited to a single manufacturer or modality.

The role provides exposure to X-ray, DR, Dental, DXA, Ultrasound, DICOM, PACS, networking and healthcare IT, with manufacturer and product-specific training available where required.

Remuneration will be negotiated based on experience and technical capability.

IMPORTANT - How to ApplyALL applications must be submitted through SEEK.

Please do not apply or submit your CV through LinkedIn, as LinkedIn applications will not be monitored or considered.

Attention to detail is important to us, and a tailored cover letter is required as part of the SEEK application process.

Apply via SEEK here:

Apply for the Medic Cloud Field Service Engineer position on SEEK https://au.seek.com/job/94575744?ref=cm-ui

📌 Field Service Engineer - X-ray & Diagnostic Imaging (Melbourne)
🏢 Medic Cloud
📍 Melbourne