Job Description

Responsibilities

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- Support EY project teams across Australia on large-scale client engagements
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- Provide support across administration, billing, governance, and reporting
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- Ensure contract obligations are met
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- Maintain oversight of schedules, deliverables, dependencies, risks, and issues
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- Monitor and manage contract and process compliance
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- Conduct audits and risk analysis
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- Verify transactions, review records, and analyse risks
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- Prepare and maintain delivery frameworks, secretariat services, and accurate records
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- Communicate with service providers and internal teams to resolve issues and align on audit findings and delivery activities
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- Identify process gaps, improve processes, and deliver high-quality outcomes across engagements
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Requirements

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- Australian citizenship is mandatory
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- Australian Government security clearance is required
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- Strong analytical and detail-oriented skills
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- Ability to work with large data sets and solve problems
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- Technical proficiency in Microsoft Office
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- Experience maintaining project/process documentation
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- Clear and professional communication skills
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- Experience in compliance, auditing, or government-funded programs (ideally)
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- Ability to identify gaps and drive continuous improvement in processes
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- Collaborative approach, initiative, and willingness to learn in a team environment
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Core Competencies

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Demonstrates strong analytical skills and attention to detail while managing compliance and auditing processes. Proficient in Microsoft Office and experienced in maintaining project documentation and delivering high‐quality outcomes.

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Highest-signal resume keywords

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- Australian Citizenship
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- Australian Government Security Clearance
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- Analytical Skills
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- Compliance Experience
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- Process Improvement
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Hard Skills

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- Data Analysis
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- Project Documentation
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- Risk Analysis
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- Audit Conducting
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- Process Compliance
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Soft Skills

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- Explicit Communication
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- Collaborative Approach
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- Detail-Oriented
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- Problem Solving
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- Initiative
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Industry Keywords

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- Government‐Funded Programs
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- Contract Management
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- Delivery Frameworks
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- Oversight of Schedules
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- Service Provider Communication
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Tools & Technologies

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- Microsoft Office
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📌 Entry Level Service Delivery Analyst (City of Ballarat)
🏢 Jobtailor
📍 City of Ballarat