Datacom seeks an exceptional technology leader to evolve from manual operations to an automated, AI-led Platform Engineering model within the Reliability Operations Hub (ROH). You will drive a 24x7, AI-enabled, automation-first operation across hybrid and cloud environments, shaping a current SRE-as-a-Service approach for clients.
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You will lead major incident handling, knowledge management, and cross-functional teams, delivering toil reduction and improved observability while expanding self-service