Job Description

This is an exciting opportunity for a strong operational leader to oversee a diverse and dynamic F&B; offering across conferencing, weddings & events, restaurant dining, and in-room guest service, while playing a key role in shaping the next phase of the hotel's growth and guest experience journey.

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ABOUT THE ROLE:

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Reporting directly to the General Manager, this role is responsible for leading all Food & Beverage operations across the property, ensuring exceptional guest experiences, strong commercial performance, and a positive, high-performing team culture.

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The role oversees:

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- Weddings
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- In-room dining and hotel guest service delivery
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This is a hands‐on leadership role requiring strong operational capability, commercial acumen, and the ability to lead large service periods while continuously driving standards, culture, and profitability.

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Key responsibilities include:

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- Leading and developing a high‐performing F&B; team across multiple outlets and service styles
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- Driving revenue growth and operational profitability
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- Managing labour costs, payroll, and roster efficiency
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- Delivering exceptional weddings, conferencing, and events experiences
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- Working closely with the Executive Chef and hotel leadership team to elevate the overall guest experience
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- Creating strong team engagement, accountability, and service culture
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- Maintaining exceptional presentation and operational standards across all guest-facing areas
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- Supporting strategic planning and continuous improvement initiatives across the business
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ABOUT YOU:

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To flourish in this role, you will be an energetic and inspiring hospitality leader with a genuine passion for food, wine, people, and guest experience.

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You will bring:

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- Previous experience leading a large‐scale or boutique hotel F&B; operation Strong knowledge of restaurant, conferencing, weddings, and events operations Sound commercial and financial acumen with experience managing payroll, labour costs, and stock control
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- A hands‐on leadership style with the ability to lead service from the floor
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- Exceptional guest engagement and relationship‐building skills A passion for developing teams and creating a solid workplace culture
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- The ability to thrive in a fast‐paced, evolving environment
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- Strong organisational and communication skills
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- A proactive and solutions‐focused mindset
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- Immaculate presentation and professionalism
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- Flexibility to work weekends, evenings, and public holidays as required
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- Most importantly, you will be someone who genuinely cares about people, loves hospitality, and is passionate about creating memorable guest experiences while building a positive and high‐performing team setting.
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About The Lancemore Group:

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Founded in 1986, The Lancemore Group is a leading Australian boutique lifestyle brand and pioneer in boutique hotels and residential conference facilities.

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Our hotels offer boutique accommodation, conferences & meetings, weddings & events, wellness spas, critically acclaimed restaurants and an award winning wines.

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We are expanding across Australia and are unique in being a family owned company that combines the head of a large operation with the heart of a family.

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At Lancemore, we:

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- Invest in our people - providing career growth, training, and mentorship.
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- Offer employee incentives, discounts, and team social activities.
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- Recognise and reward individual contributions-you're never just a number.
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Visit www.lancemore.com.au to find out more about our company.

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Our Values

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Fun | Authentic Hospitality | Caring | Ownership Mindset | Performance | Growth

📌 Food and Beverage Manager (Williamstown)
🏢 Lancemore Hotel Group
📍 Williamstown