Employment Type: Permanent Part Time

Position Classification: Health and Security Assistant

Remuneration: $34.73 Per Hour + Super

Hours Per Week: 12

Requisition ID: REQ691164

Location: Belmont Hospital

Closing Date: Monday, 21st September 2026

Be part of a team that helps keep our hospital safe

Are you calm under pressure, reliable and confident working with people in challenging situations?

Belmont

Hospital is seeking Health and Security Assistants (HSAs) to join our supportive, team-focused service. This is a hands-on frontline role where you will play an important part in maintaining a safe and welcoming environment for patients, visitors and staff.

No two shifts are necessarily the same. You’ll work across different areas of the hospital, respond to changing priorities and collaborate closely with clinical and support teams.

About The Role

As a Health and Security Assistant, you will provide frontline safety, security and operational support across Belmont Hospital.

Your Responsibilities Will Include

- Responding to Code Black, duress and other emergency incidents.
- Supporting the Emergency Department and clinical teams when required.
- Conducting security patrols and maintaining a visible presence across the hospital.
- Monitoring access to restricted areas and undertaking access-control activities.
- Assisting with patient movement and transfers.
- Supporting clinical staff with patients who may present behavioural or safety risks.
- Completing security, safety and equipment checks.
- Responding to emergencies and rapidly changing situations.
- Documenting incidents and activities accurately.
- Identifying, communicating and escalating risks appropriately.
- Working collaboratively with nursing staff, medical teams, Wardspersons, hospital management and other support services.

The HSA service operates 24 hours a day, 7 days a week, including morning, afternoon and night shifts, weekends and public holidays. This is a varied role suited to someone who enjoys being active, working with people and making a direct contribution to the protected and effective operation of a hospital.

About Our Team

You’ll join a practical, supportive and team-focused HSA team where communication, reliability and professionalism are highly valued.

HSAs work closely with a wide range of clinical, operational and support services. We look out for one another, communicate openly and step in to support our colleagues when assistance is needed — particularly during emergency or high-risk situations.

We are continuing to build a culture centred on accountability, consistency and continuous improvement. Team members are encouraged to identify risks, raise concerns, contribute ideas and participate in training and service improvements.

About You

We are looking for people who are reliable, approachable, skilled and genuinely committed to working as part of a healthcare team.

You Will Bring

- Integrity and a strong sense of responsibility.
- Excellent communication and interpersonal skills.
- The ability to remain calm and composed under pressure.
- Valuable situational awareness and sound judgement.




- The ability to recognise, communicate and appropriately escalate risks.
- A respectful and professional approach when dealing with patients, visitors and colleagues.
- The ability to manage conflict, aggression and challenging situations appropriately.
- A strong commitment to teamwork.
- The ability to follow reasonable directions, policies and established procedures.
- A willingness to learn, accept feedback and continually develop your skills.
- Current 1A Security Licence & First Aid Certificate

More than traditional security Working as an HSA in a hospital environment is different from working in many traditional security settings.

Communication, respect and de-escalation are central to the role. Patient dignity, safety and wellbeing must remain at the forefront of decision-making, while also ensuring the safety of staff, visitors and the broader hospital community.

You don't need to know everything on your first day. Technical skills such as hospital-specific procedures, Code Black response, CCTV and access-control systems, duress equipment, incident reporting and local operating procedures can be developed through training and experience.

What matters most is your attitude, integrity, judgement, professionalism and willingness to support others when it matters.

Training and support

You'll receive a structured orientation and comprehensive on-the-job training to help you become confident in the role.

Your Initial Orientation Will Include

- Familiarisation with Belmont Hospital, the Emergency Department and key clinical areas.
- Hospital security procedures and emergency response arrangements.
- Code Black and duress response processes.
- Communication and escalation pathways.
- Patient movement and safety requirements.
- Incident reporting.
- Access control and CCTV systems.
- Relevant security systems and local operating procedures.

New staff will work alongside experienced HSAs and Security staff, providing practical experience and support before they are expected to work independently. Ongoing education and development will include areas such as de-escalation, occupational violence prevention, emergency response, work health and safety, manual handling, patient safety and security procedures.

You may also have opportunities to participate in scenario-based training, emergency exercises, refresher training and service improvement activities.

Why join Hunter New England Health?

- Be part of one of the largest and most diverse Local Health Districts in NSW
- Influence digital solutions that directly support patient care and clinical outcomes
- Salary packaging options
- Work collaboratively with passionate clinicians and digital health professionals




- Enjoy career development opportunities within NSW Health
- Make a real difference across a large, complex health service
- Fitness Passport for you and your family

Need more information?

- Click here for the Position Description
- Find out more about applying for this position

For role related queries or questions contact Callan Blanch on [email protected]

Information For Applicants

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below).

For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay!

Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via [email protected] or 1300 40 25 23.

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.

We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply.

If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact [email protected] for confidential support to ensure an equitable, barrier-free application process.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

An eligibility list will be created for future permanent part time and temporary part time vacancies.

Master Licence Number HNELHD 407686382

📌 Health and Security Assistant (HSA) (Maitland)
🏢 Hunter New England Local Health District
📍 Maitland