Oversee the day-to-day operations and service delivery of Supported Independent Living (SIL) homes and Drop-In Services. Responsible for ensuring participant supports are delivered safely, effectively, and in compliance with NDIS Practice Standards. Accountable for participant outcomes, workforce management, Roster of Care (ROC), operational consistency, on-call support, and financial sustainability.
Key responsibilities
- Ensure participant goals, rights, and safety are prioritised
- Oversee NDIS care plans, incident reports, and documentation
- Act as main contact for families and allied health
- Ensure consistent person-centered support
- Maintain operational consistency and WHS compliance
- Oversee staffing, rosters, and workflow efficiency
- Ensure timely escalation of risks and incidents
- Manage NDIS reporting including restrictive practices
- Implement corrective actions
- Maintain structured handover systems and ensure communication across teams
About you
- Diploma in Disability or equivalent
- Experience in SIL/NDIS services
- NDIS Worker Screening Check
- WWCC
- Driver License
- Leadership and workforce management capability
- Risk and compliance management expertise
- Financial and operational oversight skills
- Communication and stakeholder engagement ability
📌 Home & Living Service Delivery Manager – SIL & Drop-In Services (Vineyard)
🏢 The SIL
📍 Vineyard
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