Holiday Inn & Suites Bondi Junction | By IHG

We’re looking for an enthusiastic and committed Front Office Supervisor to join and lead our Front Office team at Holiday Inn & Suites Bondi Junction by IHG. You'll play a vital role in delivering exceptional guest experiences and helping create a warm, welcoming, and guest-focused environment.

What’s on offer:

- Full-time role based in vibrant Bondi Junction
- Steps away from the Bondi Junction Transport Hub
- Discounted accommodation worldwide
- Ongoing training, development, and career growth
- Be part of a supportive and passionate team

Your day-to-day:

- Support daily front office operations, ensuring smooth check-ins, check-outs, and guest satisfaction
- Help lead, train, and support the Front Office team, fostering a collaborative and guest-first culture
- Manage rostering and ensure adequate coverage during peak times
- Resolve guest concerns promptly and professionally
- Work closely with other departments, especially housekeeping and reservations, to deliver a seamless guest experience
- Oversee billing, payments, and adherence to credit procedures
- Maintain a high standard of presentation, ensuring team members are in uniform and delivering service with genuine warmth
- Monitor room allocations, manage special requests, and accommodate VIP guests
- Uphold safety, security, and hotel policies at all times




- Provide leadership, coaching, and support to your team, helping them grow and succeed
- Handle any maintenance issues by reporting faults promptly

What we’re looking for:

- 1-2 years of Front Office leadership experience in a hotel environment
- Proficiency with OPERA (essential) and general administration (Microsoft Office)
- Strong organisational skills with the ability to multitask and remain calm under pressure
- Exceptional communication skills and the ability to connect with guests from all walks of life
- A genuine passion for hospitality and delivering memorable guest experiences
- Flexibility to work various shifts, including mornings, evenings, weekends, and public holidays
- A valid RSA Certificate (essential)
- Full, unrestricted Australian working rights

About La Vie Hotels & Resorts: La Vie Hotels and Resorts is an owner-centric, independent hotel management company, offering tailored, strategic management solutions for a diverse range of properties. Partnering with major international brands, our portfolio spans across Australia, Asia, and Europe, including bustling city hotels, luxury resorts, and boutique destinations.

If you’re ready to take the next step in your hospitality career and lead a energetic team, apply now!

📌 Hotel Supervisor - Front Office (Bondi Junction)
🏢 Discover Bondi Junction
📍 Bondi Junction