About the role The Housing & Administration Officer will be the primary point of contact for phone calls and community members visiting the office and assist with the day-to-day administration of the Broken Hill Local Aboriginal Land Council in accordance with policies and procedures determined by the Board and the Chief Executive Officer.

Key responsibilities

- Provide information, advice and assistance to tenants and applicants regarding their housing options
- Provide customer service to tenants and respond effectively and professionally to tenant issues
- Refer tenants and applicants to community and other government agencies where appropriate
- Assist the CEO with the management of the social housing program in accordance with the operational budget and relevant policies and procedures
- Manage rent, water usage and tenant sundry debt management, including timely, accurate, and effective recording of rent collection
- Assist with the preparation of budgets, managing records and receipts, and processing invoices
- Receipt and process all incoming payments including rental and water usage payments
- Perform customer service role of reception including administrative and office support activities for CEO and other staff
- Answer telephone in a professional manner, transfer calls efficiently, take accurate messages and relay messages promptly
- Operate standard office equipment, undertake word processing, spreadsheet and filing tasks

About you





- Aboriginality is a genuine occupational qualification under Section 14(d) of the Anti-Discrimination Act 1977 (NSW).
- Experience in administration, customer service, housing or a similar role.
- Excellent communication and organisational skills.
- Ability to work independently and as part of a team.
- Sound computer skills, including Microsoft Office.
- Current NSW Driver Licence.
- Current Working with Children Check (or ability to obtain).
- Satisfactory National Criminal History Check.

About us Broken Hill Local Aboriginal Land Council provides housing and administration services to the community.

Applications close Friday 16th October 2026 at 5.00pm To be considered for this role applications must be submitted directly to the CEO [email protected] or marked confidential and addressed to the Broken Hill Local Aboriginal Land Council CEO, PO Box 392, BROKEN HILL, NSW 2880 by the closing date.

Applications must include: A Cover Letter expressing your interest and suitability for the role (2 pages or less), together with a copy of your Resume which contains your work history, qualifications, and contact details for at least two work-related referees (5 pages or less).

Please note: Pre- employment screening will be undertaken which forms part of the application process, this includes a National Criminal Records Check and NSW Working with Children Check to establish employment eligibility.

📌 Housing and Administration Officer (Broken Hill)
🏢 Broken Hill Local Aboriginal Land Council
📍 Broken Hill