Job Description

Location Brookfield Place - 181 Bay Street

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Technology Services

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Technology Services (TS) is responsible for delivering all enterprise infrastructure, applications and related end user technology services across all Brookfield business groups.

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Brookfield Culture

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Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined.

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Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.

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Job Description

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We are seeking a Manager, Business Systems Analysis, to lead the delivery of innovative application solutions that support the operations and scalability of our Brookfield Wealth Solutions and Brookfield Credit business areas.

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In this role, you will apply your expertise in hands-on product management, application support, and business systems analysis to implement applications, data, and system integrations.

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The successful candidate will demonstrate strong business and technical acumen within the Asset Management or Insurance industry, exceptional communication skills for engaging business stakeholders, ability to maintain product/requirements documentation and a disciplined approach to solving complex technology challenges.

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What You Will Do

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- Ensure operational excellence across applications & integrations by managing Service Requests and Incident Response metrics in ServiceNow to achieve target SLAs.
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- Deliver continuous improvement through automation, solution optimization, and root cause analysis of past incidents.
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- Maintain accurate, up-to-date product documentation, including solution diagrams, data catalogs, data dictionaries, field mappings, user requirements, product roadmaps, and vendor software license details.
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- Implement and support data interfaces and system integrations across application scope.
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- Design, implement and support application integrations leveraging Product Management experience and knowledge of the Insurance and Asset Management business domains.
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- Serve as application product expert to support business user queries and ensure optimal usage by users.
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- Leverage data marts within cloud platforms such as Databricks and Snowflake to deliver business intelligence reports.
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- Monitor and support ETL/ELT processes between multiple applications, ensuring high performance and reliability.
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- Monitor alerting and perform after-hours L1/L2 support of applicable application and integration solution components.
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- Implement robust data validation and cleansing processes to maintain accuracy and integrity.
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- Participate in migration of existing legacy application integrations to Snowflake, ensuring consistent solution design, optimal performance, stability and scalability.
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- Partner with business stakeholders to translate requirements into effective, technology-driven solutions.
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- Communicate complex application engineering processes, architectures, and solutions to technical and non-technical audiences.
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- Collaborate with cross-functional teams to ensure initiatives are executed in alignment with broader technology and business goals/standards.
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- Support end users in using data and applications for performing daily operations.
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Qualifications and Skills

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- Bachelor's degree in Computer Science, Information Management, Business Administration/Commerce, or a related field.
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- 6+ years of hands-on experience in product ownership and business systems analysis with specialization in the Asset Management or Insurance industry.
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- Proven experience supporting application and data solutions within investment management and insurance domains, across public and private asset classes.
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- Experience with Investment management & Insurance business domains, specifically in terms of application and data models across Public and Private asset classes.
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- Experience with Asset Management applications such as Aladdin/ADC, Clearwater/LPX, WSO, SS&C; PLM, Mercatus, Numerix, TriOptima, Bloomberg AIM, and Duco.
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- Experience with Actuarial applications such as FinX, AON Pathwise, Moody's Axis and Milliman MG Alfa.
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- Proficiency in data orchestration and workflow automation tools such as Workato, Informatica or equivalents.
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- Proven expertise in ETL/ELT, data integration concepts with exposure to REST API, Python, Snowflake, SQL Server, XML, JSON, CSV.
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- Practical experience applying modern data frameworks (e.g. Medallion Architecture) to ensure structured and productive integrations.
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- Experience integrating diverse data sources and services.
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- Experience working as a Product Manager for a set of applications.
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- Excellent analytical, problem-solving, and conceptual skills, with the ability to interpret requirements and develop effective solutions.
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- Strong communication and collaboration skills, with the ability to engage cross-functional teams.
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- Experience assessing and mitigating risks in data workflows.
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- Knowledge of data governance frameworks and compliance requirements for data protection.
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Salary Range

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Salary Range: C$115,000- $130,000

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Position Opening Reason

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New Position

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Positive Work Environment

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Brookfield is committed to maintaining a Positive Work Environment that is safe, respectful; our shared success depends on it. We do not tolerate workplace discrimination, violence or harassment.

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Equal Opportunity Employer

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Brookfield is proud to be an Equal Opportunity Employer and make employment decisions based on qualifications, merit, and business needs, without regard to any characteristic protected by applicable law.

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Applicant Privacy Notice

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Applicant information is collected and handled in accordance with our Applicant Privacy Notice.

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Barrier-free and Accessible Employment Practices

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As part of this commitment, we provide barrier-free and accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and applicable human rights legislation. If you require a Human Rights Code-protected accommodation at any stage of the recruitment process, please let us know when contacted, and we will work with you to meet your needs.

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Brookfield Asset Management Overview

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Brookfield Asset Management is a leading global alternative asset manager with over US$1 trillion of assets under management across real estate, infrastructure, renewable power and transition, private equity and credit. Brookfield owns and operates long-life assets and businesses, many of which form the backbone of the global economy. Utilizing its global reach, access to large-scale capital and operational expertise, Brookfield offers a range of alternative investment products to investors around the world—including public and private pension plans, endowments and foundations, sovereign wealth funds, financial institutions, insurance companies and private wealth investors.

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Brookfield Asset Management Ltd. (BAM) is a public company listed on the New York (NYSE: BAM) and Toronto (TSX: BAM) stock exchanges. Brookfield Corporation is a public company listed on the New York (NYSE: BN) and Toronto (TSX: BN) stock exchanges.

📌 Manager, Business Systems Analysis (Victoria)
🏢 Brookfield HRS TS
📍 Victoria