Investigations Case Manager (Melbourne)

Investigations Case Manager (Melbourne)

11 Sep
|
Australian Department of Industry, Science and Resources
|
Melbourne

11 Sep

Australian Department of Industry, Science and Resources

Melbourne

About the Department The Department of Industry, Science and Resources and our broader portfolio are integral to the Australian Government’s economic agenda. Our purpose is to help the government build a better future for all Australians through enabling a productive, resilient and sustainable economy, enriched by science and technology. We do this by:

- Growing innovative & competitive businesses, industries and regions
- Investing in science and technology
- Strengthening the resources sector.

The APS and the department offer a clear direction and meaningful work. You will be able to create positive impact in people’s lives whilst contributing to improved outcomes for Australia and our people.

If you would like to feel a strong connection to your work and you are accountable, committed and open to change, join us in shaping Australia’s future.

Please see the APSC’s APS Employee Value Proposition for more information on the benefits and value of employment within the APS.

About the team

About the Commission The Anti-Dumping Commission is a best practice regulator and a leading international trade remedies authority. We exist to support the Australian economy by securing a level playing field for local industry by investigating and remedying unfair international trade practices including dumping and subsidies.

The Commission delivers against the Minister’s Statement of Expectations to ensure a more timely, effective and accessible trade remedies system, and to contribute to a Future Made in Australia.

The Commission is undergoing significant reform, including operating model improvements, legislative reform, and capability uplift.

At the Commission, you can do meaningful work that has a real impact on Australian industry and the economy, while building specialist expertise in a supportive, flexible and values-driven setting with a united culture that values trust, safety and continuous improvement. We invest in our people, encourage continuous learning, and empower staff to shape the future of a up-to-date, best-practice regulator.

About the branch The Commission’s Investigations Branch is made up of four investigations teams and a quality assurance and verification team. The branch undertakes highly technical anti-dumping and subsidy investigations. Investigations teams engage with a wide range of stakeholders and prepare reports that apply relevant legislation, policy and practice.

Investigations teams conduct detailed research and complex analysis of financial and economic data. Investigations are subject to potential merits, judicial and World Trade Organization review.

The opportunity

We are seeking applicants who:

- provide direction to others regarding the purpose and importance of their work
- listen, understand and adapt to their audience
- engage with risk and consider appropriate mitigations
- value specialist expertise and capitalise on the expert knowledge and skills of others, including legal advice and policy positions.
- contribute their own expertise to achieve outcomes for the Commission, including a program of continuous improvement
- steer and implement change and deal with uncertainty.

Our ideal candidate The Investigations Branch has multiple Executive Level 1 Case Manager / Assistant Director positions available across the Investigations teams. If you have relevant and/or transferrable skills and experience, we’d love to hear from you. We are looking for motivated and skilled people who have:





- Strong leadership skills including the ability to create a working environment that encourages and supports openness, collaboration and genuine debate around critical issues
- Strong case management/project management skills, including managing milestones and deadlines and driving timely delivery
- Expertise in analysing and interpreting company financial data, including financial statements and financial management system records; extracting insights and examining them critically to ensure accuracy and inform decision-making
- Experience in leading complex analysis of quantitative data and market behaviours
- An extensive understanding of the interpretation and application of legislation, regulations, precedent, policies and procedures.
- Strong report-writing and written communication skills
- The ability to effectively engage and collaborate with multiple internal and external stakeholders to drive quality outcomes
- Contribute to organisational capability, innovation and continuous improvement across the Commission.
- Microsoft Excel skills at an intermediate to advanced level are highly desirable – although training can be provided
- Skills or qualifications in one of the following fields are highly desirable: international trade, regulatory compliance and/or investigations, auditing, business, commerce, law, accounting or economics.

The key duties of the position include:

The role of a Case Manager is to lead cases according to the Commission’s quality and risk management practices. In addition to staff within their own teams, Case Managers are supported by multi-disciplinary teams including policy, quality assurance and legal advisory teams with subject matter expertise.

In broad terms, Case Managers have responsibility for:

- Leading a collaborative case team that works effectively with specialist advisors and utilises the Commission’s decision-making processes and systems to deliver timely advice and recommendations to senior leadership. This includes engaging with risk, proposing appropriate solutions and providing visibility of key case decisions and risks.
- Ensuring investigatory rigour and effective case management principles are met through evidence-based, transparent, independent and impartial decision-making including utilising the Commission’s quality control mechanisms.
- Producing, supervising and/or co-ordinating all case outputs including case management planning; report writing; producing case records (evidence, analysis, risks and issues, briefing notes, meeting notes etc.); and case communications (circulation of critical information, formal advice received, meeting requests, agendas, plans, relevant submissions etc.)
- Supporting the capability development of team members and other Commission staff, including by delegating decisions and tasks appropriately; providing clear performance standards; and providing timely feedback and recognition. This includes recognising different working styles of individuals, and building an effective team dynamic with differing skills and abilities.

Case Managers also have a broader leadership role across the Investigation Branch and Commission, including:
- leading innovation and practice development




- leading aspects of staff training and capability development
- supporting a strong and inclusive workplace culture
- contributing to the Commission’s engagement with international counterparts, such as technical virtual meetings with counterpart authorities.

There are also opportunities to rotate into other roles within the Commission from time to time, including opportunities in our Quality Assurance and Verification team, which manages case prioritisation, case assessment, quality assurance and verification.

There is a high degree of direct engagement with Australian and international industry, including opportunities for domestic and international travel to conduct verification activities.

You will be supported by a comprehensive training and induction program to help ensure you succeed in the role.

To get a better idea of what we do in practice, candidates are encouraged to review cases on the Commission’s Electronic Public Record. For example: Case 554 - Concrete Underlay Film from Malaysia and particularly the Commission’s final report on the matter: Final Report - REP 554

Eligibility To be eligible for employment in the APS and the department, candidates must be Australian Citizens.

Positions require a Baseline security clearance and successful candidates will be required to obtain and maintain a clearance at this level.

Notes A merit pool may be established and used to fill future vacancies within 18 months from the date the vacancy was first advertised in the Gazette.

The department does currently offer flexible work opportunities for many roles. This vacancy is Canberra or Melbourne based, although flexible or remote work arrangements may be considered. Please reach out to the contact officer to discuss this further.

Getting to know the Department of Industry, Science and Resources (DISR)

The department’s Enterprise Agreement and policies provide for a flexible working environment to assist staff balance their work and home life. Staff and managers work together to balance the operating needs of the department with the needs of the individual. Options may include full time/part time working arrangements, working from home or other arrangements.

Our employees say they recommend our department as a good place to work. Our workplace is one that encourages and supports all employees to have a sense of belonging and a culture that allows them to bring their authentic selves to work every day. Our reconciliation vision supports a workforce with opportunities and career pathways for Aboriginal and Torres Strait Islander peoples.

The vision allows them to feel empowered and helps to ensure that the department and broader community can benefit from the knowledge and experience of Australia’s First Peoples. We encourage applications from people of all ages, abilities, nationalities and backgrounds including Aboriginal and/or Torres Strait Islander people, mature age, culturally and linguistically diverse people, people of the LGBTIQA community and people with disability. The department wants to give candidates the opportunity to demonstrate their full potential during a recruitment process.

We encourage candidates who require any adjustments or support as part of the recruitment process to reach out and discuss them with the job’s contact officer. Candidates are also welcome to contact our Inclusion team at ***@industry.gov.au for a confidential discussion if you identify from any of these diverse backgrounds and would like to discuss how we can support you.

📌 Investigations Case Manager (Melbourne)
🏢 Australian Department of Industry, Science and Resources
📍 Melbourne

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