Job Description

Job Description

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Hays Recruitment Townsville is proud to partner with a community-focused organisation dedicated to empowering the lives of individuals. Are you an experienced Case Manager with a solid background in aged care and Home Care Packages? We are seeking a dedicated professional to support older Australians to remain living independently in their own homes while delivering high-quality, person-centred care.

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Your new role

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This is an exciting opportunity to join a passionate organisation where you will manage a varied portfolio of clients, coordinate services, oversee care planning, and provide ongoing support to clients and their families.

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As a Case Manager, you will be responsible for:

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- Conducting comprehensive client assessments and reviews
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- Developing and implementing individualised care plans
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- Managing Home Care Package budgets and monitoring expenditure
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- Assisting with financial data, budget tracking and client statements
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- Coordinating service providers and multidisciplinary care teams
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- Monitoring client outcomes and adjusting supports as required
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- Ensuring compliance with Aged Care Quality Standards and relevant legislation
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- Advocating for clients and supporting them to navigate the aged care system
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About the Candidate

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- Previous experience managing Home Care Packages (essential)
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- A strong background working within the aged care sector (essential)
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- Demonstrated experience in case management
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- Excellent numerical and analytical skills, with the ability to interpret budgets, financial data and client statements
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- Strong communication and stakeholder management skills
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- Experience working within a client-centred care environment
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- High attention to detail and strong organisational skills
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- Current Driving Licence
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- Current Police Check (or willingness to obtain)
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- NDIS Yellow Card
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Work Environment

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- Permanent full-time position
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- Monday to Friday work schedule
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- Salary package of $85,000 - $95,000 + Super, dependent on experience
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- Supportive and collaborative team environment
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- Opportunity to make a meaningful difference in the lives of older Australians
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- Career development and ongoing professional support
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📌 Aged Care - Case Manager (Townsville)
🏢 Uworkin
📍 Townsville