Bank Australia is seeking a Customer Support Consultant to proactively manage early-stage delinquent accounts, identify hardship, and support customers with appropriate assistance to reduce arrears while adhering to regulatory requirements. You will work under the Team Leader, Collections & Recoveries, collaborating with internal teams and external stakeholders to achieve positive risk outcomes.
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The role emphasizes customer-centric recovery practices, robust communication, and a proactive
📌 Impactful Early-Stage Collections & Recoveries Specialist (Victoria)
🏢 Qudos Bank
📍 Victoria
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