Gastroenterology Specialists Melbourne is growing!

We are expanding our team and looking for a dedicated and professional Medical Receptionist to join us on a full-time basis, Monday to Friday.

The Practice A busy gastroenterology practice established in Armadale by female doctors who believe in a collaborative approach for patients with gastrointestinal diseases. We foster a team environment and are highly supportive of each other.

We are offering a full-time, Monday to Friday schedule. No overtime required, even if the doctors are running behind!

The Role The Medical Receptionist shares front desk responsibilities and provides professional front-of-house service to all doctors, patients, and visitors. This role is primarily clinic-based with some remote work flexibility, and key responsibilities include:

- Diary Management: Managing schedules and appointments for multiple doctors.

- Patient Services: Greeting patients, managing the front desk, and answering phone calls.

- Clinical Administration: Arranging theatre lists, patient scheduling, and handling patient billing and accounts.

- Communication:



Liaising professionally with GPs, hospitals, and referring specialists.

About You The ideal candidate will possess the following skills and attributes:

- Specialist Experience: Previous medical reception experience, with gastroenterology experience strongly preferred.

- Software Proficiency: Genie software experience is strongly preferred (prior specialist medical software knowledge is a plus).

- Communication: Excellent phone manner and interpersonal communication skills.

- Attention to Detail: A keen eye for detail and high accuracy in administrative tasks.

- Adaptability: A multi-tasking personality who thrives in a dynamic environment with fluctuating workloads.

- Discretion: Professional, friendly, and discrete with a strict commitment to patient confidentiality.

- Growth Mindset: A willingness to learn and grow within a supportive team environment.

Salary and Benefits

This position offers an excellent salary, a welcoming team, and a positive working workplace.

📌 Medical Receptionist (Armadale)
🏢 GSM Pte
📍 Armadale