We are seeking a professional, organised, and patient-focused Medical Receptionist to join our busy specialist practice. This role is ideal for someone who thrives in a rapid-paced healthcare environment and is committed to delivering exceptional patient care and administrative support.
Key Responsibilities
- Greet and assist patients in a courteous and professional manner
- Manage appointment scheduling, cancellations, and follow-ups
- Handle incoming calls and respond to patient enquiries efficiently
- Process patient registrations and maintain accurate medical records
- Manage billing, invoicing, and Medicare/private health fund claims
- Coordinate with doctors, nurses, and allied health professionals
- Ensure the reception area is welcoming, clean, and organised
- Maintain confidentiality and comply with privacy regulations
Skills & Experience
- Previous experience in a specialist or medical practice preferred.
- Strong knowledge of medical terminology and procedures (preferred)
- Experience with medical software .
- Excellent communication and interpersonal skills
- High level of organisation and attention to detail
- Ability to multitask and work under pressure
- Professional presentation and empathetic approach to patients
Job Types: Part-time, Casual
Work Location: In person
📌 Medical Receptionist (Lismore)
🏢 North Caost Kidney care
📍 Lismore
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