Chinchilla, QLD | 15/13 Roster | Accommodation & Transport Provided

Initial 12 month contract

About the role

We are seeking expressions of interest for a number of experienced ICT Support Officers to join our Field Services team supporting users based at our large-scale energy and resources customer. 15 working days on, 13 days off with travel to site on your work days from Brisbane to Chinchilla, you will provide onsite Level 1 and Level 2 ICT support, ensuring end users remain productive through the delivery of responsive and skilled technical assistance.

Key responsibilities

- Provide Level 1 & Level 2 desktop support to onsite users.
- Troubleshoot hardware, software, mobility, and connectivity issues.
- Support Microsoft Windows and Microsoft 365 environments.
- Deploy, configure, and maintain end-user devices.
- Manage user accounts, access requests, and equipment records.
- Escalate complex issues to specialist support teams as required.





About you

- Experience in a Desktop Support, ICT Support, or Service Desk role.
- Strong troubleshooting skills across Windows and Microsoft 365.
- Excellent customer service and communication skills.
- Experience with Active Directory and device deployment.
- Exposure to Intune, SCCM/MECM or ServiceNow would be advantageous.
- Current Open Queensland Driver's Licence (mandatory)
- Experience working in a similar role (highly regarded)

What's on Offer

- Chinchilla-based role supporting a major energy industry customer
- 15 days on / 13 days off roster
- Hourly rate
- Accommodation and Meals provided in mining camp
- Bus In / Bus Out (BIBO) arrangements can be utilised
- Opportunity to work in a large enterprise technology environment.

📌 Onsite Field Support Officers | Expressions of Interest (Brisbane)
🏢 Data#3 People Solutions
📍 Brisbane