Job Status: Full Time, Ongoing OR Casual Opportunities

Salary Full Time Ongoing: Base wage of $37.84 per hour plus 25.6% Composite Penalty and 12% Superannuation Contributions

Salary Casual: Base wage of $37.84 per hour plus 23.3% Casual Loading, 12.5% Scaled Penalty and 12% Superannuation Contributions

Applications Close: Sunday 20th September 2026 at 11:55pm

Role Enquires: [email protected]

Online Application Support: Frequently Asked Questions An organisation where diversity of thought and experience is valued, supported and respected.

THE HOUSE The Sydney Opera House occupies a unique place in the cultural landscape. A globally recognised icon synonymous with inspiration and imagination, it’s one of the world’s busiest performing arts centres, the nation’s premier tourism destination and a World Heritage masterpiece that belongs to the people of NSW. Driving this incredible place is a team of passionate and dedicated people.

Join us in shaping the Opera House’s future and be provided with opportunities to grow and develop while making a positive contribution to our community.

The Opera House is a living work of art. A place of possibility and wonder – on and off the stage. We bring people together to be uplifted, empowered and entertained. As set out in the Sydney Opera House Strategy 2024-2026, our ambition is to be Everyone’s House. To make this real, we are focused on four themes that underpin our organisational values (Creativity, Courage, Inclusivity, Integrity, Collaboration and Care):

- Everyone feels welcome here.
- We better understand and connect with the community.
- We are future-ready.
- We lead and inspire positive change.

For more information about the Sydney Opera House please refer to our website.

YOUR NEW ROLE

This position is responsible to ensure compliance with the application of SOH security obligations by all Internal & External stakeholders. The position is responsible for reporting security related issues and incidents to the Emergency Planning and Response Group management via SOH Emergency Planning and Response Group reporting procedures.

This position is responsible to maintain the integrity of the SOH Security Plan to ensure the protection of the Sydney Opera House as a building of particular cultural significance and a national icon.

Further detailed information about the role and its requirements can be obtained from the role description.

SHIFT PATTERNS For full time applicants – you will work a rotating roster pattern of 3 days on, 3 days off inclusive of weekends and public holidays. Shifts are typically 0600 – 1800 and 1800 – 0600 and on occasion 1100 – 2300.

For casual applicants – shifts are typically 0600 – 1800, 1400 – 2300 and 1800 – 0600. Casuals are asked to provide availability on a monthly basis. Work varies throughout the year and additional work is offered as needed to provide cover for unplanned leave. We are looking for casuals who can provide a range of availability across the week inclusive of weekends and public holidays.

ARE YOU THE ONE?

To be successful in this role you will ideally have:

- Current Class 1A Security Licence,



a Responsible Service of Alcohol Certificate and Provide First Aid Certificate.
- Security industry or related experience, including operational security duties, crowd control, search procedures and the ability to provide and maintain excellent customer service.
- Thorough and comprehensive contemporary operational security or related experience in a high profile and high public visitation site characterised by high levels of constantly changing activity and 24 hour seven days per week coverage.
- Experience in delivering security or related services within heightened level of threat and experience of a multitude of security incident types and responses and in liaising with outside security agencies and emergency services, including crowd management experience.
- Strong verbal communication, interpersonal, negotiation, persuasive, facilitation and conflict resolution skills.
- Demonstrated experience in incident reporting and sound written communication skills.
- Working With Children Check (WWCC), understanding of policies and procedures relevant to the workplace and participate in relevant security training.
- Ability to meet physical fitness standards in accordance with SOH ‘Fitness for Duty’ policy.
- Physical capability and ability to stand for long periods of time outside in all weather and low light conditions.
- Wearing an earpiece and radio are essential for safety and communication across teams.
- For Casuals, availability to work flexible schedule, that may include midweek, weekend and public holiday shifts.

THE PERKS The Sydney Opera House give you access to a fantastic range of benefits including:

- 10% off onsite food and beverage outlets like Opera Bar and First Nations restaurant Midden.
- 5 weeks’ annual leave for all ongoing and temporary staff.
- Access to salary packaging and discounted health insurance.
- Access to a range of professional development programs and staff engagement initiatives.
- Staff community groups like SOH Pride, First Nations Staff Network, Sustainable Environmental Action Leaders (SEALs) and more.
- Fitness Passport and complimentary wellbeing programs including pilates, yoga, circuit classes, physiotherapy sessions as well as other wellbeing initiatives.
- Working for an organisation with a 6 STAR Green Performance rating from the Green Building Council of Australia.
- Working for an organisation committed to the United Nations Sustainable Development Goals and the world’s first arts organisation to join the UN’s Global Compact, an international sustainability initiative designed to build a better future for us all.
- Complimentary tickets to shows.
- And many more!

EQUITY AND INCLUSION The Opera House is an inclusive employer that recognises everyone is unique. The organisation welcomes you for who you are – as you are.



So if you require any adjustments to the recruitment process, please contact us at [email protected] to discuss. Even if you think you’d be a great fit, but don’t necessarily tick every box in the role description, please get in touch. We welcome and encourage applications from First Nations people, recognising the value, unique skills and knowledge that First Nations employees bring to the workplace. We welcome and encourage applications from people of all genders, people who are d/Deaf and/or with disability, from culturally and linguistically diverse backgrounds, neurodiverse, refugees and the LGBTQIA+ community.

KEY DATES

Group Assessment Centre

If you are shortlisted for interview, you will be required to attend an in-person Assessment Centre on:

Thursday 24th September 2026 (0930 to 1200)

Interview Dates

Successful candidates from the Assessment Centre will then be invited to a panel interview, to be held in the afternoon of:

Thursday 24th September 2026 (Afternoon)

Training Dates

If you are successful in obtaining a full time or casual contract with us, you will be required to attend all of the paid, in-person training dates listed below:

Thursday 5th November 2026 (0800 – 1600)

Friday 6th November 2026 (0800 – 1600)

Monday 9th November 2026 (0800 – 1600)

Tuesday 10th November 2026 (0800 - 1600)

Wednesday 11th November 2026 (0800 – 1600)

(0800 – 1600 are proposed times and could be subject to change)

Buddy Shifts

Various dates from Week Commencing Monday 16th November – Friday 27th November 2026

SOUND LIKE YOU? APPLY NOW

VISA REQUIREMENTS To be eligible to apply:

You must hold a valid Australian visa with work rights at the time of application.

Be eligible to work for at least two to three shifts per week AND have at least 2 years left on your visa, or the option to renew.

Please note the Sydney Opera House does not sponsor for work visas.

Please submit your cover letter and CV via our online portal. In addition you will be prompted to answer the following two targeted questions in the online application platform.

Please note 2000 character limit.

1. What about this position has motivated you to apply?
2. Describe a time when you had a to work within a team to resolve a security or customer service situation.

To be eligible to apply for this position, applicants must have existing Australian work rights. Any offer of employment will be subject to a satisfactory National Police Check and Pre-Employment Health Assessment. The assessment seeks information only relevant to performing the inherent requirements of the job, it remains strictly confidential and applicants will be informed of the result. A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Your personal information is being collected to enable the Sydney Opera House to assess your suitability for appointment to the position you have applied for. This personal information will be managed in accordance with the Sydney Opera House Privacy Management Policy and Plan.

Applications will not be accepted from recruitment agencies.

📌 Operational Security Officer (Sydney)
🏢 Sydney Opera House
📍 Sydney