Job Description

Lead a team that Makes a real difference!

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Tamworth Aboriginal Medical Service - Aboriginal Corporation (TAMS-AC) is looking for an organised, motivated, and people-focused Administration Team Leader to lead our Administration/Reception, Transport and Cleaning Teams.

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This is an exciting opportunity for someone who enjoys leading teams, improving processes, and providing excellent customer service. You will play a key role in ensuring our front-of-house and transport services operate smoothly, creating a welcoming and culturally safe experience for Aboriginal and non-Aboriginal community members accessing our services.

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If you're an experienced administration professional who thrives in a busy environment and enjoys supporting others to succeed, we'd love to hear from you.

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About Us

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Tamworth Aboriginal Medical Service - Aboriginal Corporation (TAMS-AC) is committed to providing culturally appropriate, holistic primary health care to Aboriginal and non-Aboriginal people across the Tamworth, Liverpool Plains, and Gunnedah regions. We are committed to improving health outcomes through community-led care, strong partnerships, and a focus on connection to culture, community and Country.

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We proudly involve Aboriginal community members in the planning and delivery of our services, ensuring care is culturally safe, person centred, and accessible to all.

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About the Role

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This is an Aboriginal Identified Position, with Aboriginality being a genuine occupational requirement under Section 14(d) of the Anti-Discrimination Act 1977 (NSW).

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Reporting to the Administrative Services Manager, the Administration Team Leader is responsible for coordinating and supervising the daily operations of the Administration/Reception, Transport and Cleaning Teams.

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You will provide frontline leadership, coordinate workflows and rosters, oversee transport services, support staff development, and drive continuous improvement to ensure high-quality service delivery.

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Key Responsibilities

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- Lead and support the Administration/Reception, Transport and Cleaning Teams.
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- Coordinate daily operations, staffing, and service delivery.
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- Oversee reception, administration, and transport services.
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- Ensure high-quality customer service and a culturally safe environment.
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- Monitor compliance, records, and operational processes.
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- Support reporting, continuous improvement, and team performance.
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- Aboriginality is a genuine occupational requirement for this position under Section 14(d) of the Anti-Discrimination Act 1977 (NSW).
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Qualifications

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- Certificate IV in Business Administration or equivalent experience.
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- Demonstrated experience in an administrative leadership or senior administration role.
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- Experience supervising, coordinating, or mentoring staff.
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- Strong organisational and time management skills.
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- Excellent communication and interpersonal skills.
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- High level proficiency in Microsoft Office and administrative systems.
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- Sound understanding of privacy, confidentiality, and record management requirements.
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- Current NSW Driver Licence.
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- Current Working With Children Check (WWCC).
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- Current National Police Check.
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- Knowledge of accreditation and quality improvement processes.
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- Experience leading multi-functional teams.
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- Ability to manage competing priorities in a fast-paced environment.
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- Experience working in healthcare, Aboriginal Community Controlled Health Services, or community services
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About you

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You are a confident leader with solid organisational skills and a commitment to providing outstanding customer service. You enjoy supporting others, building positive team culture, and finding practical solutions to everyday challenges.

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Why Work With TAMS-AC?

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- Meaningful work supporting Aboriginal families and community wellbeing.
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- Supportive Aboriginal Community Controlled Health Organisation.
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- Salary packaging benefits available.
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- Opportunity to contribute to prevention, healing and community led change.
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Aboriginal Community Controlled Health Services

📌 Administration Team Leader (Identified) (Tamworth)
🏢 Tams
📍 Tamworth