About The Position

Reporting to the Group People Manager, the People &

- Culture Business Partner is a trusted advisor to leaders across the Group's diverse operations, including hospitality, fitness, accommodation, elite sports and corporate services.

The role independently manages a broad range of employee relations matters, provides practical and commercially considered advice to leaders, and drives the consistent application of policies, processes and employment frameworks across multiple Awards and Enterprise Agreements.

You'll partner closely with leaders and the broader P&C; team to resolve complex people matters, strengthen leadership capability, manage risk and support initiatives that improve culture, compliance and operational effectiveness. This is a hands-on role requiring sound judgement, confidence, discretion and a calm, solutions-focused approach.

What You'll Be Doing

- Building robust, trusted partnerships with operational and support leaders across multiple venues.
- Providing clear, practical and risk-aware advice to leaders on performance, conduct, workplace investigations, Award and Enterprise Agreement entitlements, and broader employee matters.
- Managing employee relations matters from initial assessment through to resolution, including investigations, performance and conduct processes, preparation of documentation, meetings, outcomes and follow-up actions.
- Leading and improving core people processes, including onboarding, offboarding, performance management, succession planning, reporting and compliance activities.
- Using accurate people data, metrics and insights to identify trends, inform decisions and support leaders and the P&C; team.
- Partnering with the Safety Advisor and operational leaders on people-related aspects of workplace incidents, follow-up actions and reporting.
- Contributing to Group-wide engagement, culture,



capability and compliance initiatives.
- Identifying and implementing practical improvements that strengthen people practices, leader capability and operational consistency.
- Supporting recruitment activities as required, including role scoping, advertising, candidate assessment and onboarding.

About You To thrive in this role, you'll bring:

- A minimum of 4 years' generalist People &
- Culture experience, including demonstrated responsibility for independently managing employee relations matters.
- Strong working knowledge of Awards, Enterprise Agreements and employment legislation, with the confidence to interpret and apply these frameworks in an operational environment.
- Demonstrated ability to advise and influence leaders through complex, sensitive or high-risk people matters.
- Sound judgement, discretion and a practical, solutions-focused approach to balancing employee, operational and compliance considerations.
- Strong ER case management, written communication and organisational skills, with a high level of attention to detail and follow-through.
- Experience using HRIS platforms and the ability to quickly adopt new systems and processes.
- Confidence using people data and insights to guide decisions, identify trends and support continuous improvement.
- A collaborative, credible and service-focused approach, with the ability to build trust and operate effectively across all levels of the organisation.

Why Work With Us?





Benefits At The Wests Group, we don't just offer jobs - we build careers. We value our people and proudly offer an incredible range of benefits:

- Paid Parental Leave (with 12 months of maintained superannuation)
- Wellbeing Leave &
- First Nations Cultural Leave
- Adaptable work options
- 17.5% annual leave loading
- Leadership development courses & paid qualifications
- 40% Discount on Food &
- Beverages whilst on shift
- $25/month B.CO+ membership - access to three Balance Collective fitness clubs, unlimited group classes (Pilates, Yoga &
- Creche included!) - extended to your partner too!
- Discounted accommodation across The Executive, The Gateway and The Anchorage Hotel &
- Spa
- Discounted nib Health Insurance &
- Reflections Holiday Parks
- 24/7 Employee Assistance Program
- Free annual flu vaccinations

As part of The Wests Group recruitment and assessment process, all candidates progressing to the next stage will be required to complete relevant due diligence and probity checks specific to the role. This includes, but is not limited to, a Criminal History Check, reference checks, and right to work verification via our company portal. All associated checks and costs will be facilitated by The Wests Group. Don't Meet Every Single Requirement? That's OK!Research shows candidates (especially women) often hesitate unless they tick every box. At Wests, we value potential, passion and personality just as much as experience. If you think you'd be outstanding at this role - we encourage you to apply!

Inclusion at WestsWe are committed to building a workforce reflective of our community. We welcome applications from people of all ages, backgrounds, abilities, identities and cultures. Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.

📌 People & Culture Business Partner (Newcastle)
🏢 The Wests Group Australia
📍 Newcastle