Job Description

Company Description

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Mercure Resort is located between the lush Hinterland and beautiful beaches of the Gold Coast. Featuring 292 rooms across 9 separate blocks, tropical gardens, two beautiful pools, and a philosophy to slow down, feel well and discover local.

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Discover more about Mercure Gold Coast at: www.mercuregoldcoastresort.com.au

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Where you'll be working

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Overlooking the Resort's sparkling pool and the Palm Meadows Golf Course, you'll be serving guests and leading the F&B; team in our locally inspired restaurant and bar, in The Green Dining.

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Job Description

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What you'll be doing:

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- Oversee smooth operations of the Restaurant and Bar
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- Ensure all guests receive excellent hospitality and service
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- Respond to guest concerns with professionalism and calm composure
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- Support with training staff, onboarding, and providing feedback
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- Promote a positive team culture across the Food and Beverage team
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Qualifications

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What you'll bring to the role:

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- Passionate about connecting with people and providing hospitality with heart
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- Experience in a hotel or resort F&B; team as a supervisor or team leader
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- Excellent bartending skills and beverage knowledge
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- Demonstrated ability to lead a F&B; team to success
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- Excellent communication and guest service skills
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- RSA Certificate
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- Reliable transport (public transport not accessible at required shift times)
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- Available to work weeknights & weekends and holiday season
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Additional Information

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Why Work With Us

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- Complimentary meal on shift
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- Free in office car parking
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- Supportive Leaders invested in your development and growth
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- Generous Discounts on accommodation and dining across Accor Hotels globally
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- Family & Friends Discounts on accommodation, dining and more
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- Complimentary Resort Night Stay or dining voucher on your annual anniversary each year
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- Represent a resort centered around wellbeing, local connection and authenticity
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- Access to hundreds of online courses to progress your career in hospitality
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Our Commitment To Diversity & Inclusion

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We are an inclusive company and believe all candidates and employees should feel welcome being their authentic self at work, and we're proud to foster a culture of belonging. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, please feel welcome to let us know.

📌 Food & Beverage/Bar Supervisor (City of Gold Coast)
🏢 Mercure Hotels
📍 City of Gold Coast