About the role

This role is ideal for someone who enjoys working in a busy transport environment, has excellent attention to detail and takes pride in ensuring documentation is accurate, complete and processed within required timeframes.

Key responsibilities

- Processing and uploading Proof of Delivery (POD) documentation accurately and within required timeframes.
- Monitoring outstanding PODs and following up with drivers, depots and interstate partners.
- Reviewing PODs for signatures, delivery dates, quantities, damages, shortages and other discrepancies.
- Ensuring POD documentation is correctly matched to consignment notes and customer records.
- Uploading PODs into Transport Management Systems and customer portals.
- Maintaining accurate electronic filing and document control.
- Investigating missing, incomplete or illegible POD documentation.
- Liaising with drivers, warehouse teams, operations and customers regarding delivery documentation.
- Assisting with customer enquiries relating to delivery confirmation and POD requests.
- Identifying rejected, damaged, short or returned freight and escalating discrepancies for follow-up.

About you

- Previous administration experience, preferably within transport, logistics or warehousing.
- The ability to perform effectively in a fast-paced environment.
- Strong written and verbal communication skills.
- Intermediate computer skills.
- Excellent organisational skills and attention to detail.




- The ability to prioritise workloads and meet deadlines.
- A proactive approach and willingness to show initiative.
- Strong problem-solving and follow-up skills.
- The ability to work autonomously while also contributing positively to a team environment.
- Experience with Transport Management Systems such as JAIX and/or F2020 is highly desirable.

About us Hawk Logistics is a prominent and growing leader in the Australian transport and logistics industry. With strategic depots across Adelaide, Griffith, Melbourne, Brisbane and Sydney, our national network enables us to provide reliable and innovative logistics solutions to customers across Australia. We are a fast-paced, team-driven organisation that believes our success is built on our people.

With more than 500 employees and a dedicated management team, we are committed to creating a supportive, inclusive and safety-focused workplace where our employees can grow and succeed.

Advantages

- Competitive hourly rate plus 12% superannuation.
- Permanent part-time employment.
- Consistent Monday to Friday hours – 9:30am to 2:30pm.
- A supportive and safety-first workplace culture.
- Autonomy and ownership within your role.
- The opportunity to join a growing national business with long-term career opportunities.
- Work as part of an experienced and supportive Adelaide team.

📌 POD Administration - Permanent Part-Time (Dry Creek)
🏢 Hawk Logistics
📍 Dry Creek