How 'bout we cut straight to the chase? We're a small business based in Greta, NSW, and we reckon we're one of the best places you'll ever work. We're not just fixing air conditioners — we're changing the game in the HVAC world (check out our website, you'll see what we mean). Now, let's get the less shiny stuff out of the way first, then talk about why you'll actually want this job.

THE NOT-SO-GLAMOROUS BIT

This is a busy seat. You'll be the person everyone comes to when a job's running late, a customer's chasing an update, or a tech needs a decision made yesterday. If you like a quiet, predictable day where nothing changes, this isn't it. If you get a kick out of chaos becoming order — keep reading.

THE POSITIVE STUFF

1. You'll be the heart of the business. Not an exaggeration — you're the link between our customers, our admin team and our field techs, and pretty much nothing moves without you. Pipeline, scheduling, job flow, invoicing — it's all yours to own.
2. You'll actually get to run things. Reporting straight to our General Manager, you're not stuck rubber-stamping someone else's decisions. You'll schedule the work, hold the team accountable, and make the calls that keep jobs on time and on budget.
3. Real variety, real impact. One minute you're juggling the diary to squeeze in an urgent job, the next you're coaching an apprentice, the next you're making sure last week's install actually got invoiced. No two days look the same.
4. We're a Hunter Valley crew who's proud of our reputation — reliable, technically excellent, and genuinely cares about our customers. You'll be protecting that reputation every single day, and that matters to us (and it'll matter to you too).

HOW WE WORK

1. We're not big on micromanaging. We want someone who takes ownership, spots a problem before it becomes a disaster, and just sorts it. If you've got a better way of doing something, we want to hear it — we're growing,



and good ideas are how we get better.
2. Safety isn't a poster on the wall here — it's a culture, and we need you driving it with the field team, every job, every day.
3. We swear a little around here (sorry, not sorry), we like a laugh, and we genuinely like the people we work with. This isn't a stuffy corporate office.

THE SERIOUS STUFF (BUT STILL US)

1. You've worked in the air conditioning, refrigeration or electrical trade world before — this is essential, not a nice-to-have. You know how jobs flow and what "urgent" actually means in this industry.
2. You've done scheduling, coordination or dispatch before, so you're not learning the fundamentals from scratch — you're hitting the ground running.
3. You can hold a field team accountable without losing your cool (or theirs). Confidence and calm under pressure go a long way here.
4. You're a top-notch communicator with a genuine customer-first mindset — because our customers deserve to feel looked after, every time.
5. You sweat the details. Scheduling errors and missed invoices cost us money and trust — we need someone who catches things before they become a problem.
6. You're comfortable in job management and scheduling software (we run on Ascora) — or you're quick enough to pick it up properly.
7. You've got a proactive, solutions-focused approach and a genuine sense of ownership. If something's not working, you don't wait to be told to fix it.

ABOUT US Coalfields Climate Control is a trusted Hunter Valley based air conditioning, refrigeration and electrical contracting business. We deliver high-quality service and installation work for residential and commercial clients, and we're proud of the reputation we've built for reliability, technical excellence and genuine care for our customers.

WHAT NEXT?

If this sounds like your kind of chaos, we'd love to hear from you. To learn more about us, check out coalfieldsclimatecontrol.com.au.

Cheers, Brendan

📌 Possibly the "Coolest" Coordinator Job Ever (Greta)
🏢 Coalfields Climate Control
📍 Greta