Job Description

Frontline, Intake and Triage Worker - ICAFSS

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Job No: R202664

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02:10

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Quality Auto

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- Full time position (76 fortnightly hours). Fixed term contract until June 2028
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- $81,209 + Super + Salary Packaging * (to increase your take home pay )
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- Located in Adelaide CBD
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Be part of a specialist national service where your expertise will shape the first point of contact for clients, delivering skilled trauma-informed intake, triage and connection to the right support.

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A bout RASA

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Relationships Australia South Australia (RASA) is a not-for-profit, secular, community organisation, helping people to overcome difficulties and bring about positive change in their lives. We offer services for families, couples and individuals of all ages,backgroundsand abilities. To find outmoreabout RASA go to rasa.org.au .

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Who we are lookin g for

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To be successful in this role you will have:

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Tertiary qualifications: a degree (AQF level 7) in Social Work, Psychology, or Social Sciences OR a Diploma (AQF level 5) in Counselling,



Community Services, Youth work, or Mental Health withdemonstratedrelevant experience

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Experience working with individuals dealing with the impact of trauma caused by abuse, violence, childhood trauma,neglectand crime

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Experience in provision of trauma informed services for clients with complex needs.

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It would be a bonus if you have:

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- Experience in holistic screening, assessment, referral and advocacy, casemanagementand crisis work in the community services sector.
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W hat you will be doing

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Provide holistic, trauma-informedand responsive frontline triage, intake,supportand referral to clientsseekingto access ICAFSS services

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Coordinate and conduct initial telehealth/telephone or web-based intake for individuals referred via agencies, internalstaffand self-referrals

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Identifyand respond to immediate client needs and safety issues in consultation with the Practice Leader and/or Manager

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Enquiries: Any enquiries can be addressed toNikki Hartmann on 0400 267 518.

📌 Frontline, Intake and Triage Worker - ICAFSS (South Australia)
🏢 Relationships Australia
📍 South Australia