Senior Procurement Officer

Grade: 9/10
Salary range: $133,348-146,945 + superannuation and leave loading
Duration: temporary full-time role for up to 12 months
Location: Hybrid / McKell Building (main office), Haymarket - Sydney

Deliver high‑value procurement outcomes that support critical telecommunications services across NSW.

We are seeking a Senior Procurement Officer to support procurement governance, compliance, and continuous improvement initiatives. The successful candidate will possess demonstrated experience implementing procurement policies, procedures and control frameworks within a government or highly regulated environment, together with proven ability to deliver end-to-end procurement and contract management activities and work collaboratively with stakeholders to achieve compliant, value-for-money outcomes.

About the team

This role sits within the Strategic Commercial and Procurement Management (SCPM) team in the NSW Telco Authority (NSWTA).

The SCPM team acts as the front door for commercial work across Telco functions and projects, providing expert support for all procurement and contract management activities that underpin day‑to‑day operations. The team works closely with internal stakeholders, Department of Customer Service procurement partners, and governance teams to ensure procurement activities are strategically aligned, compliant, and deliver strong commercial outcomes.

Your responsibilities will include

- Provide expert procurement governance, compliance, assurance, and risk management advice to ensure procurement activities comply with legislative, policy, and agency’s requirements.

- Provide strategic procurement advice and support to SCPM sourcing team and stakeholders on end-to-end sourcing, contract management, and vendor management activities.

- Monitor and enhance procurement governance, compliance, and control frameworks, driving continuous improvement and capability development initiatives.

- Support procurement leadership in the development, implementation, and ongoing improvement of procurement governance frameworks, policies, processes, procedures, and associated guidance materials.

- Identify, assess, and mitigate procurement and commercial risks while ensuring compliance with probity, governance, audit, and assurance requirements.

- Develop and implement category strategies that deliver value-for-money outcomes, manage risk, and support agency’s objectives.

- Prepare high-quality procurement documentation, briefings, reports, and recommendations to support sound decision-making and governance outcomes.





For more information on the role and its accountabilities, click here to view the role description.

To be successful in this role you will

- Hold Essential Security Clearance: You will be able to obtain and retain minimum Baseline Security clearance within six months to work with sensitive government and critical communications information

- Be an experienced and resilient procurement professional with demonstrated end‑to‑end procurement experience in a public sector or highly regulated environment

- Possess strong knowledge of public sector procurement legislation, procurement policies, governance frameworks and compliance requirements.

- Demonstrate sound commercial acumen, including tendering, contract negotiation and contract management expertise

- Deliver value‑for‑money outcomes while effectively managing risk and competing priorities

- Demonstrate proven capability to develop and implement category strategies that deliver value-for-money outcomes and support agency’s objectives.

- Exhibit excellent stakeholder engagement and negotiation skills, with the ability to influence at senior levels

- Act with integrity and uphold ethical procurement and probity standards

Nice to have

- Hold relevant tertiary qualifications and/or professional procurement certification (e.g. CIPS).

- Demonstrate experience supporting the transition to a procurement-accredited environment, including the development, implementation and continuous improvement of procurement policies, procedures, governance frameworks, controls, systems and capability uplift initiatives.

About NSW Telco Authority

NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders.

We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.

NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.

We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.

NSWTA operates as a standalone Statutory Authority within the Department of Customer Service.



We promote flexibility and we will consider part time, job share and other flexible arrangements.

We’re proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.

We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We’re also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.

For more information, go to NSW Telco Authority

Salary Grade 9/10, with the base salary for this role starting at 133,348 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Fiona Glover via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: 9:59am Wednesday 16th September

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our outstanding state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected].

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

📌 Senior Procurement Officer (Sydney)
🏢 NSW Department of Customer Service
📍 Sydney