This is a full-time position in a medical practice supporting the running of multiple doctor's clinics. You will be the primary point of contact for patients and practitioners, managing a range of administrative and clinical support tasks in a busy healthcare environment.
Key responsibilities
- Attend to enquiries over the phone, email and in person
- Manage specialist appointments, procedure bookings and patient inquiries
- Confidence using medical practice software (or willingness to learn) eg HealthTrack
- Take payments and process Medicare claims (batching), Private Health Fund billing, including reconciling of billing
- Run multiple doctor's clinics and prepare consulting sessions
- Work closely with clinic practitioners and admin staff to create a smooth running organisation
- Maintain the "face of the clinic" by providing excellent customer service and support
- Import typing from external source
- Scan and import documents
About you
- Previous experience in a medical practice (cardiology or specialist practice highly regarded)
- Excellent communication and interpersonal skills
- Outstanding organisation skills with strong attention to detail
- The ability to prioritise and remain calm in a busy environment
- Confidence using medical practice software (or willingness to learn)
- A positive, reliable and team focused attitude
Benefits
- A supporting and welcoming team environment
- A stable, long-term position
- The ability to work a 9 day fortnight
- The chance to work closely with respected cardiologists and make a meaningful difference to patients