We are seeking a reliable, organised, and professional Reception &

- Rostering Coordinator to join our client's vibrant team in Geelong. This is a dynamic, front-facing role designed for a skilled administrator who can seamlessly balance front-desk operations with complex workforce scheduling.

If you thrive under pressure, possess stellar communication skills, and enjoy keeping an office running smoothly, we want to hear from you!, Front Desk &

- Client Services

- Act as the welcoming first point of contact for clients, families, care workers, and visitors.

- Efficiently manage a high volume of incoming phone calls, addressing inquiries and directing matters appropriately.

- Handle general monthly office duties, including managing post, document destruction (shredding), laminating, and ordering office supplies.

Rostering &
- Workforce Coordination

- Coordinate, build, and maintain accurate staff rosters using electronic management systems.

- Match and allocate care workers to shifts based on client needs, worker skills, and availability.

- Communicate shift assignments, last-minute changes, and cancellations clearly and promptly to staff and clients.

- Monitor leave, unexpected absences, and shift coverage to ensure continuity of care for clients.

Records &




- Data Administration

- Maintain accurate, up-to-date client and staff records in internal databases.

- Complete monthly administrative workflows, such as printing client statements and generating routine operational reports.

- Maintain fast and accurate data entry across Microsoft Office programs.

About The Candidate

- Experience: Prior background in healthcare, aged care, home care, hospital, medical centre, or GP clinic administration.

- Technical Skills: Advanced proficiency in Microsoft Office (Word, Excel, Outlook) with fast, accurate typing and data entry skills.

Experience with electronic rostering software is highly regarded.

- Communication: Exceptional verbal and written communication skills with a clear, calm, and respectful phone manner.

- Organisation: High-level organizational abilities with a knack for prioritizing tasks in a fast-paced, high-volume setting.

- Attributes: A punctual, honest, approachable, and resilient team player who adapts easily to changing daily demands., * Experience within Medical Reception space

- Knowledge to book in appointments and schedules

- NDIS or aged care or healthcare background is highly desirable

📌 Receptionist & Rostering Coordinator (Geelong)
🏢 Geelong Careers
📍 Geelong