About HEYCHIC

HEYCHIC is a growing Australian fashion retail brand, offering relaxed, feminine and easy-to-wear styles for everyday occasions.

Role Overview

As a Sales Assistant, you will be the face of HEYCHIC. You will provide excellent customer service, help customers with styling and product choices, support daily store operations, and help create a welcoming and enjoyable shopping experience.

This role is suitable for someone who loves fashion, enjoys talking to customers, and wants to work in a fun and fast-paced retail environment.

Key ResponsibilitiesCustomer Service & Sales

· Greet customers warmly and provide friendly assistance.

· Understand customer needs and recommend suitable products.

· Assist with styling, sizing and outfit suggestions.

· Drive sales through active customer engagement.

· Support the store team in achieving daily sales targets and KPIs.

· Create a positive and enjoyable shopping experience for every customer.

Product Knowledge

· Learn about new arrivals, fabrics, sizing and styling options.

· Understand current promotions and store offers.

· Share product information confidently with customers.

· Keep up to date with best-selling items and new collections.

Store Presentation

· Maintain a clean, tidy and organised store environment.

· Replenish stock on the shop floor.

· Assist with visual merchandising and product displays.

· Ensure fitting rooms are clean and well managed.

· Keep racks,



tables and displays neat throughout the day.

Store Operations

· Process sales transactions through the POS system.

· Assist with stock deliveries, unpacking and stockroom organisation.

· Support opening and closing procedures when required.

· Follow store policies and company procedures.

· Assist with stock control and loss prevention.

Skills & Experience

· Previous retail or customer service experience is preferred but not essential.

· Fashion retail experience is a bonus.

· Solid communication skills.

· Friendly, approachable and confident with customers.

· Ability to work as part of a team.

· Reliable and punctual.

· Able to work in a fast-paced shopping centre environment.

· Available to work weekends, late-night trading and public holidays as required.

Personal Attributes

· Passionate about fashion and styling.

· Positive and energetic.

· Customer-focused.

· Well-presented and professional.

· Willing to learn.

· Team player.

· Flexible with working hours.

What We Offer

· Staff discount.

· Training and support.

· Friendly team workplace.

· Opportunity to grow with a developing fashion brand.

· Experience working in a new HEYCHIC Brisbane store.

Pay: $26.44 – $30.00 per hour

Advantages

- Employee discount

Experience:
- Fashion retail: 3 years (Required)

Work Location: In person

📌 Retail Sales Assistant (Rouse Hill)
🏢 HeyChic
📍 Rouse Hill